Higher Information Group Hiring for Cloud Engineer Job at Harrisburg, PA Full Time

JOB ROLES AND RESPONSIBILITIES:

· Lead project planning and project management for network infrastructure-related projects

· Design and implement scalable, efficient, and cost-effective network infrastructure or cloud solutions

· Complete project implementation and deployments in collaboration with other ITMS Division teams

· Complete project assignments as tasked (onsite or remote)

· Install equipment for data communications networks including hardware and software

· Maintain documentation for all projects and client infrastructures

· Maintain monitoring systems for client infrastructures as well as HIG’s infrastructure

· Maintain and update critical components of client and in-house infrastructure equipment

· Provide technical support on client and in-house network infrastructure

· Drive process improvements that integrate automation, improve efficiency, streamline pre-sales support, and improve service delivery

· Travel to client sites to install equipment, troubleshoot issues, and complete site surveys for the pre-sales process

· Assist with support escalations from Support Desk

JOB REQUIREMENTS AND QUALIFICATIONS:

· A minimum of 5+ years of experience (degree, work experience, relevant certifications)

· Experience with Microsoft Azure, SharePoint, and Office 365 administration

· ‪Possess world class customer service skills

· Excellent Troubleshooting Skills – strong analytical, problem solving, and decision-making skills

· Ability to work independently with minimal supervision

· Show initiative and act independently to solve problems

· Must be able to learn and support new and fast changing technologies

· Well-developed verbal and written communication skills

· Hands-on experience with common software and hardware

· Maintaining equipment for data communications networks including computer hardware, software, and data communications equipment.

If you are interested in joining our TEAM, please feel free to reach out to Susan Graham at: 717/652-3310 ext.1067 so I can provide you with additional information.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Harrisburg, PA 17112: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Azure: 1 year (Preferred)
• AWS: 1 year (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: One location