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Software & Technology
Hemmersbach Nordamerika Hiring for IT Field Technician Job at Cedar Rapids, IA Full Time
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— Your Benefits —
Your skills
Your Tasks
Be part of us
IT Field Technician
— Your Benefits —
Buddy program
Flat hierarchies
Health insurance
Internal career development
International environment
Job with purpose
Onboarding program
Unlimited employment contract
Your skills
- Hardware repair experience
- Must have a car and Driver’s License
- Willingness to drive 50 to 200 miles per day
- Custumer Service experience
- Ticket System Experience
Your Tasks
- Handle service support requests & incidents
- Asset management & coordination
- Hands & Eyes Support
- Detect faults and provides efficient and effective solutions
- You will carry out maintenance, troubleshooting and repair work on computers, notebooks, printers and plotters from various equipment manufacturers (such as HPI, Xerox, Konica Minolta, Ricoh, Sharp)
- You report the progress of your work directly on site in our ticket system.
- Running diagnostics, troubleshooting errors and replacing hardware.
- Installation, support and decommissioning of rack
servers, storage systems and network equipment. - Maintenance of data center hardware at various customer sites
- Perform On-Site Break / Fix repair services.
- Experience on ISS Proliant Servers, 3par storage, and Aruba networking.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.