Guava Systems Inc Hiring for Customer Service Representative Job at Victorville, CA Full Time

Responsibilities:

Providing product/services information
Handle inbound and outbound calls
Resolving customer queries
Identify and assess customers’ needs to achieve satisfaction
Keep records of customer interactions, process customer accounts and file documents
Document client discussions clearly and concisely
Perform all other duties as assigned by management

Requirements:

High School Diploma or GED
Proficient working knowledge of Microsoft Windows, Excel and Word Applications
Excellent interpersonal communication skills
Critical thinking and problem-solving abilities
Working knowledge of general office procedures and strong customer service skills

Job Type: Full-time

Pay: $3,650.00 – $4,570.00 per month

Benefits:

• Health insurance
• Life insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Victorville, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location