Goettl Air Conditioning & Plumbing Hiring for Mobile Device Administrator Job at Las Vegas, NV Full Time

Description: Goettl was founded in 1939 and is currently a portfolio company of Cortec group, a New York City based private equity firm. The company is one of the largest providers of essential residential services in the Southwest serving 50K+ homeowners annually across Arizona, Nevada, California, and Texas. The company creates value by acquiring established local brands, applying experienced management talent, and implementing proven processes. Goettl is the winner of Inc. 5000 fastest growing companies in 2017, 2018, 2019, and 2020.

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Results Statement: *
The Mobile Device Administrator is the Super Point of Contact (SPOC) for all mobile devices. They will work in conjunction with the Branch POC’s and the MSP to keep Carrier and MDM portals up to date. The MDA will implement and maintain mobile device management solutions, administer phone registrations/enrollments, and advise on enterprise policies.
Tactical Work:

• Responsible for accurate tracking of Mobile Devices for the Shared Services division
• Collaborate with Branch POC’s on mobile device counts and Spares inventory thresholds
• Maintain and Update MDM, ABM and Carrier portals while reconciling lines
• Match active lines to employee assignments, remove duplicates and suspend lines
• Approve, Order Devices, Activate and De-Activate Lines
• Maintain and Update Mobile Device Guides and Documentation
• Responsible for training Branch POC’s on device enrollment procedures and inventory tracking
• Work with AP on Mobile Device billing, cost center allocation and disconnect 0% usage lines
• Work with MSP on troubleshooting devices and global deployments

Vital Factors
Meet or exceed the following daily budgeted KPIs:

• Track and Manage Mobile Devices
• Keep Portals up to date and in sync

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Physical Demands*: Prolonged periods of sitting at a desk and working on a computer. Prolonged periods standing, speaking, and communicating both written and verbal. Reasonable accommodations may be made to enable individuals with disabilities to perform these position specific essential functions.

Goettl is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Goettl is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Goettl are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Goettl will not tolerate discrimination or harassment based on any of these characteristics. Goettl encourages applicants of all ages.
Requirements: Position Specific:

• Expert knowledge of Mobile Device Management systems
• Ability to lead and build an enterprise mobile device management process
• Hands-on knowledge in configuring and provisioning mobile devices
• Experience in building device profiles and deploying apps to mobile devices
• Experience in working with carriers and other vendors
• Strong technical understanding of Apple Mobile devices
• Experience in inventory tracking
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Highly computer literate with capability in email, MS Office, Excel, and related business tools.

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Company-Wide: *

• All work will be performed the right way, not the easy way
• All work will be performed according to the company’s policies and standards
• Immediate manager will be notified of any issues that cannot be resolved, or deadlines that cannot be met within a reasonable timeframe
• Client and company information will be held strictly confidential
• In all actions, abide by our company’s vision and values of Excellence, Action, Growth, and Innovation