Global Ecom Partners Hiring for E-Commerce Account Manager Job at Remote Full Time

JOB DUTIES:

• Manage all aspects of a portfolio of accounts with the goals of growing revenue and profitability for each client. Working closely with the Account Director to strategically drive decision-making and oversee the resolution of technical issues to ensure successful marketplace performance.

• Develop a deep understanding of all your clients’ products and be able to answer detailed questions regarding their project progress, sales, and profitability.

• Professionally communicate with clients to help resolve issues, gather and organize required information, and provide exemplary customer service.

• Strategically scaling client presence on various marketplaces (Amazon, eBay, Walmart, etc.) using data-driven insights and market trends.

• Collaborate with your Marketing Manager and Account Management peers on marketplace experimenting, split testing, and creatively troubleshooting problems. Providing valuable insights in the management of your portfolio.

KNOWLEDGE AND SKILLS:

• Experience working with multiple large and small retailers, and providing advice and direction to management-level contacts.

• Experience in working with international team members and clients

• Exceptional Knowledge of Seller Central and the FBA environment

• An analytical mindset to solve problems, connect complex ideas and think outside the box.

• Proficiency in analyzing data with the ability to manipulate large data sets

• Superior written and verbal communication skills in English

• Proficiency using Excel, flat file, ASANA, and Google Workspace (G Suite) applications

• Comfort level in a fast-paced, team environment and experience working in high-pressure situations with demonstrated effectiveness in prioritizing tasks and projects.

• Amazon and/or Ecommerce experience (ideally 4+ years)

• A client-first mentality with you willing to go the extra mile to help your customers and

Job Types: Full-time, Contract

Pay: $70,000.00 – $80,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Bachelor’s (Preferred)

Experience:

• Account management: 2 years (Preferred)
• Amazon Seller or Vendor Central: 2 years (Required)

Work Location: Remote