Gateway Services Inc Hiring for HR Generalist Job at United States Full Time

About Gateway:

Built on the foundation of Gateway Pet Memorial Services, Canada’s first accredited pet aftercare provider, Gateway Services Inc. is North America’s leading provider of pet aftercare services to veterinary clinics and pet parents.

Gateway Services is committed to exceed our customers’ expectations striving to provide unparalleled service and peace of mind by providing RESPECTFUL and ethical pet aftercare, treating each pet in our care with the utmost DIGNITY, as if it were our own. Each of our Team Members live these values every day and through this commitment we are confident we can exceed expectations. We lead by example as a responsible, caring, and sustainable company making a difference in the communities we serve.

For more information visit: https://www.gatewayservicesinc.com/

Location: United States. 95% remote 5% travel required (once per quarter)

Role Summary:

Reporting to Regional HR Business Partners, the HR Generalist performs functions in support of the HR Department on various projects ranging from benefits, applicant tracking system, employee relations, and HR process improvement.

Ideal candidates will have 2 years of HR generalist experience, which includes internal employee relations on various projects related to HR. Successful candidates must be able to work independently with little supervision, are able to adapt to a dynamic environment, and are able to effectively present information to HR Managers and other team members.

This role is an integral part the company’s Human Resource team and brings value by handling data entry, assisting in various HR Reports for year end and annual items, filing, and day-to-day HR administrative type duties, which is heavily involved in data management.

The Human Resource Generalist will run the daily functions of the Human Resource (HR) department including employee relations, hiring, benefits, leave, and enforcing company policies and practices.

This role is required to travel once a quarter or as business needs permit.

How you will make an IMPACT/Key Responsibilities:

• Data Entry & E-Filing: Responsible for data entry and management of various documentation.
• Process documentation and prepare reports relating to personnel activities.
• Able to coordinate and handle incoming questions and concerns of employees and direct them accordingly.
• Assist with day to day operations of the HR functions and duties.
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Implement and administer employee policies.
• Identify ways to improve policies and procedures.
• Offer proactive recruiting assistance, along with providing a successful onboarding experience.
• Offer guidance on recruitment, terminations, performance management, employee relations and HR best practices while facilitating a positive relationship between personnel and senior management.

What you need to SUCCEED:

• Bachelor’s degree in HR or related field is an asset.
• 1-2 years administrative/coordination experience; 2-3 Years of HR Generalist experience.
• Expertise in implementing HR policies and procedures.
• Experienced handling a wide range of employee relations situations.
• Understanding of HR best practices and current regulations.

What MORE you need to succeed:

• Attention to Detail.
• Sound judgment and problem-solving skills.
• Customer-focused attitude, with high level of professionalism and discretion.
• High level of honesty, integrity, confidentially and accountability.
• Excellent interpersonal, communication, and relationship management skills.
• Strong emotional intelligence and business maturity.
• Proficiency with MS Word, Excel, and HRIS Systems.
• Self-motivated, with the ability to multitask and prioritize workload to meet tight deadlines.
• An interest in lifelong learning and career development.
• Manual dexterity required to use desktop computer and peripherals.
• Ability to prioritize work to meet hard deadlines.