Galen College of Nursing Hiring for Registrar Service Specialist (Customer Service) – Austin Campus Job at Austin, TX Full Time

Description

SHIFT: No Weekends
SCHEDULE: Full-time

Introduction

Galen College of Nursing is a vibrant and growing, single-purpose nursing college focused on expanding access to quality nursing education. Our culture is at the forefront of everything we do. Galen’s fundamental goals are to be the best place for nursing education and the best place to work and one cannot be true without the other.

At Galen College of Nursing, we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including:

• Tuition Reimbursement/Assistance Programs
• Paid Personal Leave
• 401k (100% annual match – 3%-9% of pay based on years of service)
• Identity Theft Protection discounts
• Auto, Home, and Life Insurance options
• Mental Health programs
• Adoption Assistance
• Employee Stock Purchase Program (ESPP)
• Bonus Pay Opportunities

Learn more about Employee Benefits

Registrar Service Specialist Position Overview

Galen College of Nursing is looking for a Registrar Service Specialist to provide consistent, friendly support to students, faculty and staff. This position will assist with the maintenance of academic records while enforcing policies and following established procedures of the college.

Responsibilities:

• Provide quality student service to insure the confidentiality and accuracy of student records.
• Verify that students have met all enrollment / admission requirements
• Assist in processing all readmission students
• Provide timely notification to students of changes to their status
• Work and assist other functional campus teams to meet needs of students
• Meet with students and contact students on a routine basis regarding attendance, performance and progression in the program
• Document all student interactions in Colleague
• Provide support and assistance to students in all facets of on boarding and compliance
• Provide professional assistance and support to the Academic Leadership of the campus
• Reporting and analysis relative to student academic records
• Assure compliance with all policies and procedures as outlined the Student Catalog, Faculty Handbook, and the College Policy & Procedure Manual
• Participate in all campus activities that directly interface with students

Qualifications

• Knowledge or willingness to learn Colleague and Canvas, Unitime, Verified Credentials
• Knowledge or willingness to learn state requirements for licensure
• Knowledge of registration and records procedures and systems
• Knowledge of supervision
• Ability to work under pressure and complete tasks by deadline dates.
• Ability to work in a fast pace environment.
• Work toward an Associate degree preferred
• Two years’ experience in college or academic setting preferred

Degree of Supervision: Moderate supervision

Physical demands in classroom and office are minimal and considered sedentary work with occasional lifting and/or carrying such articles as records, files, and books (10 pounds maximum). Operation of standard office equipment such as phone, computer, classroom projector, Scantron, and printer/scanner, occurs on a frequent basis.

Galen College Values:

Inclusivity: I foster an environment that provides opportunity for every individual to reach their full potential.

Character: I act with integrity and compassion in all I do.

Accountability: I own my role and accept responsibility for my actions.

Respect: I value every person as an individual with unique contributions worthy of consideration.

Excellence: I commit myself to the highest level of quality in everything I do.

At Galen College of Nursing, we offer a unique educational experience we call Pure Nursing. With a focus on nursing education, our knowledgeable and caring faculty and staff take personal interest in helping our students achieve their goals. Galen is regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award Associate, Baccalaureate, and Master’s Degrees. Our baccalaureate degree in nursing program is accredited by the Commission on Collegiate Nursing Education (CCNE), and the associate and master’s degree in nursing programs are accredited by the Accreditation Commission for Education in Nursing (ACEN). For complete information related to Galen’s accreditation status, please visit our website.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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