Frontwave Credit Union Hiring for IT Manager (Onsite) Job at Oceanside, CA Full Time

Responsibilities:

• Implements Credit Union policies/procedures for the department.
• Formulates recommendations concerning department procedures and controls.
• Ensures compliance of security procedures and policies.
• Compiles and analyzes operating reports for executive management.
• Approves transactions within approval limits for staff.
• Monitors work volume to maintain high level of productivity.
• Ensures adequate coverage of personnel during peak hours.
• Conveys and instills a high level of quality member service to staff.
• Performs and carries out the duties of all department positions on an as needed basis.
• Ensures proper working condition of office equipment and contacts designated person for maintenance and repair.

• Supervises staff in accordance with credit union policies and applicable laws.
• Schedules, prepares, and conducts employment interviews and recommendations personnel for hire following standard hiring procedures. May be responsible for applicant pre-screening process.
• Ensures that performance evaluations are prepared and presented to the employee in a timely manner.
• Monitors, maintains, and documents accurate records for hours worked, overtime hours, and time off.
• Reviews, approves, and submits time sheets biweekly for payroll processing.
• Plans and conducts regularly scheduled staff meetings.
• Organizes, prepares, and conducts training sessions on credit union policies and procedures.
• Motivates staff using incentives, themes, and promotional methods.
• Coaches, counsels, and disciplines staff through verbal or written communication.
• Assigns duties and organizes cross-training of jobs.
• Acts as a liaison with staff members to resolve conflicts.

• Responsible for the continuous availability, capacity planning, and stable operation of the Frontwave LAN/WAN network and all network connected servers, routers, switches, gateways, firewalls, PCs and printers.
• Responsible for the system administration of all network access to the Frontwave LAN/WAN network.
• Responsible for network security, timely updates of software and firmware patches and service packs.
• Directly supervises IT Help Desk which provides direct support to Credit Union staff through software and hardware support requests.
• Responsible for and oversees the planning, installation, control, and monitoring, troubleshooting and maintenance of all network servers, VM Infrastructure, storage, personal computers and printers within the organization.
• Plans, coordinates and installs new network equipment required for new or modified branches including all phone switches, patch panels, wiring and cabling, , routers, servers, PCs, printers, phone systems, FAX machines and any equipment that is network connected through both physical and wireless connections.
• Supports Azure environment including networking, VPN, firewall and compliance.
• Establishes and maintains credit union standards in supported PC software and hardware.
• Establishes standard desk top software and hardware configurations and maintain configuration control of all 3rd party PC, server and network software.
• Assists department supervisors/managers (outside of IT) with their IT planning and knowledge.
• Ensures (and/or develops) IT standards and procedures that are understood and embraced by the Information Technology staff.
• Develops vendor relationships for network related service providers including phone, cabling and network outsourcing companies.
• Responsible for maintaining the network disaster recovery plan support procedures for all credit union technology.
• Analyzes new technology and makes recommendations for further research, budgeting and/or implementation.
• Assists in the development of the department budget and strategic planning.
  Ensures compliance with regulatory requirements for data security through awareness, monitoring and reporting.

Qualifications:

Service Excellence Standards: When joining Frontwave Credit Union, you can expect to be a part of a workforce committed to the following Service Excellence standards: • We see it. We own it. We get it done. • We ignite positive experiences. • We do things right every time. • We are collaborators – united, cohesive and engaged • We innovate and evolve. • We create memorable experiences for life. • We starts with me.