Fox Glass Co, Inc Hiring for IT TECHNICIAN-ENTRY LEVEL Job at Lake Helen, FL Full Time

IT Technician would be responsible for maintaining computer systems and other technologies in a business setting, for both local and remote systems. Responsibilities include setting up new computer systems, installing software, ensuring computer security, providing technical assistance, respond to IT questions from company employees, and troubleshooting computer issues. Also help users learn new computer systems and software.

Required Skills:

• Problem-solving
• Critical/Creative thinking
• Awareness of company policy and security
• Timely resolutions to problems
• Patience and understanding of the users from their perspective
• Communication with users and supervisors to understand the problem and potential solutions.
• Follow-up communication with the user and documentation of solution
• Endurance to stay focused on the issue and the importance of an accurate yet timely solution
• Multi-tasking: Interleave many tasks of planned/scheduled activities as well as unexpected problems to be resolved
• Attention to detail: Providing complete and accurate long term resolutions is the goal not overlooking details that would later cause further problems.

Technical Environment:

• Windows workstation, MS Office, Web browsers, Quickbooks, Adobe Reader;
• Printers, Scanners, other peripherals;
• Windows Servers, SAN, RAID arrays, VMware (virtual hypervisor);
• Networking – routers (Fortinet), switches (Cisco), NAS (Synology);

Job Type: Full-time

Pay: $16.00 – $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
Office is cleaned and sanitized weekly.

Work Location: One location