FOUND Study Looking for Housing Systems Specialist Full Time

FOUND Study is a privately-owned provider of affordable student and intern housing. FOUND Study offers comfortable single rooms and
co-living spaces in major cities, including New York, Boston, Philadelphia, Providence, Miami Beach, San Francisco, Oakland, Los Angeles,
and San Diego with more to come. Facilities are amenity-loaded and in prime locations for the lifestyles of students and interns.

Housing is available by the semester, summer, or academic year. Spaces are rented through strategic partnerships between FOUND and higher
education partners outsourcing operations and facilities management and directly to undergraduate and graduate students seeking
accommodations.

The Housing Systems Specialist will be responsible for management of enterprise and non-enterprise applications, most
importantly, the housing management software StarRez. This position will also be expected to design and develop new systems by configuring
new hardware and software or use existing systems in new ways to achieve strategic business goals.

Job Duties:

• StarRez Management
  • Be an advanced end user of StarRez, including system upkeep and customizations.
  • Responsible
    for general system maintenance tasks required periodically throughout the year, including updating reports and dashboards.
  • Responsible for updates of data that cannot be automated.
  • Write, update, and format reports in StarRez for internal and
    external stakeholders using SQL.
  • Responsible for daily system maintenance and reporting.
  • Configure, text, and maintain
    database automation processes/workflows.
  • Manage data integration.
  • Serve as liaison between FOUND Study and StarRez.
  • Manage usage of annual allocation of StarCare training hours.
  • Create and update training materials, provide training to
    relevant staff.
  • Perform bulk data imports; audit and maintain data integrity in StarRez.
• Other
  Responsibilities
  • Support other Information Technology applications managed by FOUND Study, including but not limited to Yardi,
    HubSpot, Notifii, and Community.
  • System knowledge and configuration, vendor engagement, contract renewal, vendor upgrades, and
    troubleshooting.
  • Overseeing implementation and coordinating tests of systems.
  • Identify areas of efficiency and streamline
    technological processes to result in smoother functionality.
  • Coordinate with vendors to troubleshoot and correct system issues that
    arise in a timely manner.
  • Other duties as assigned.

Qualifications:

• Bachelor’s Degree with 2-3 years related work experience.
• Experience managing the StarRez platform.
• Master’s degree and experience with higher education systems preferred.
• Able to communicate well and build rapport with
  team members.
• Detail oriented for accuracy of data and information.
• Highly organized and able to manage multiple projects
  and deadlines.

Salary: $65,000-$75,000 annual salary. This is a hybrid role, with an average of two in-office
workdays expected per week. Health benefits available.

To apply: Email resume to [email protected]. Cover letter optional.