Focus Workforce Management Hiring for Customer Service Representative from $18.00 hrly Job at Overland Park, KS Full Time

A leading apparel company in Overland Park, Kansas has immediate openings in our Customer Service Department. The ideal candidates will be team players that exhibit a high degree of organizational and creative problem-solving skills with customer service and industry experience.

Responsibilities:

• Provide sales representative support

• Take customer service-related phone calls and return messages/emails to customers and sales reps promptly

• Initiate call tags for returned merchandise and begin process for customer credit

• Expedite special event requests

• Coordinate art requests with our in house art department

• Interact with artists and production personnel to resolve any design, quality, and delivery issues.

Requirements:

• High School diploma

• Intermediate computer skills

• Good organizational skills with ability to effectively multi-task

• Proven attention to detail

• Good communication skills

We are looking for candidates who possess good computer, communication, inter-personal, and decision making skills along with excellent organizational skills. Candidates must be able to work in a fast paced environment and be self starters. Candidates will work closely with customers, fellow employees and our independent sales representatives. Previous experience in our industry is a significant plus.

These positions report to the Customer Service Manager and are hourly day shift positions with work hours from 8:00 AM to 5:00 PM.

Job Type: Full-time

Pay: $18.00 – $22.00 per hour

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Overland Park, KS: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location