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Flagler College Looking for Coordinator, Academic Case Management (194) Full Time
Job Description
SUMMARY/OBJECTIVE
The Coordinator of Academic Case Management serves as an advocate for all students, assisting in the resolution of student issues and concerns and addressing the needs of students with academic challenges through coordination with campus resources and direct support.
The Coordinator of Academic Case Management serves as a member of the Center for Advising and Core Experience (CACE) and may serve as a representative to other campus committees and groups as a student advocate. This individual will also provide support in outreach and educational programming opportunities to students and the campus community.
Responsibilities
ESSENTIAL FUNCTIONS:
- Provides a supportive first point of contact for students at academic risk.
- Assist students with a variety of referrals to campus or community resources.
- Manages support and administration of Maxient© electronic records system.
- Follow up and document to ensure that students are improving and in compliance with academic support referrals.
- Coordinates with the CARE Team regarding students of concern.
- Provides consultation to students, faculty, staff, administration, parents, and community members.
- Provide a safe environment for students to discuss their concerns.
- Develop individualized plans and ensure that the student remains on track.
- Work collaboratively with the business and financial aid offices to help students understand financial information and options.
- Represent the office during fall/spring orientation, onboarding events for new students, campus visit days for prospective students, and graduation.
- Assist in faculty training.
- Answer questions on a variety of issues and across different platforms (drop-in appointments, social media, texting, and/or live chat).
- Contribute to the success of the department by performing all other duties as needed to drive the vision, fulfill the mission, and abide by the values of the College.
- Additional duties include documenting e-mail outreach attempts, compiling any student information regarding the academic alerts reports, and completing assessment forms in a confidential manner.
Qualifications
CANDIDATE REQUIREMENTS:
- Bachelor’s degree required. Master’s Degree preferred.
- Experience working with diverse populations of students in a higher-education setting.
- Excellent oral and written communication skills, interpersonal skills and organizational skills are required.
- Proficient in Microsoft Office Suite.
- Ability to work weekends and/or nontraditional hours, as needed.
About Us
Flagler College is a private liberal arts college located in St. Augustine, Florida. Founded in 1968, our mission is to enrich lives by creating a thoughtful, personalized experience in a supportive educational community.
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Non-Discrimination Statement
Flagler College provides equal employment opportunities to all employees and applicants for employment without regard to race, color, gender, religion, national origin, age, disability, marital status, familial status, sexual orientation, gender identity or expression, or any other protected characteristic. Flagler College complies with applicable federal, state and local laws governing non discrimination in employment in every College facility. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Inquiries regarding discrimination on the basis of sex and gender may be referred to the Title IX Coordinator, Office for Civil Rights (OCR), or both. Contact information for the Title IX Coordinator, OCR, and the College’s Sexual Harassment Policy can be found here: www.flagler.edu/title-ix.
Job Info
- Job Identification
194 - Job Category
Academic Affairs – Staff - Posting Date
08/15/2023, 02:59 PM - Degree Level
Bachelor’s Degree - Job Schedule
Full time - Locations
74 King St, Saint Augustine, FL, 32084, US
- Is Hiring Manager a VP?
No - Will this job be posted on Interfolio?
No - Salary
42,000
Flagler College is committed to diversity, inclusion and pursuit of a higher education with adherence to high ethical standards. It is the policy of Flagler College not to discriminate in admission, treatment, or access to, or employment in, its programs or activities on the basis of race, color, gender, religion, national origin, age, disability, marital status, familial status, sexual orientation, gender identity or expression, or any other protected characteristic.