Log In
Sign Up
Human Resources & Legal Jobs
Fanatics Hiring for Sr Systems Engineer at Jacksonville, FL Full Time
Job Description
Company Overview
Fanatics is the ultimate one-stop sports fan destination that ignites and harnesses the passion of fans and maximizes the presence and reach for preeminent sports partners globally. Leveraging long-standing, often exclusive relationships with more than 900 sports properties, a database of more than 90 million consumers worldwide and a trusted brand name, Fanatics is furthering its innovation across the sports landscape by building the leading global digital sports platform, complete with offerings including e-commerce and licensed merchandise, physical and digital trading cards and collectibles, and online sports betting and iGaming.
The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end physical and digital collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform.
As a market leader with more than 10,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.
The Sr Systems Engineer is responsible for the day-to-day management and health of our internal corporate systems. This position will be responsible for managing all servers and endpoints within the environment. The position will be responsible for managing issues, if necessary, with 3rd party vendors. You will work side by side with other System Engineers to design, manage, and support the global
environment and all devices within it.
Responsibilities
- Implementation of SCCM, Intune, JAMF.
- Day to day administration of all endpoint management systems to include engineering new solutions as needed.
- Desktop application management and deployment.
- Build and maintain company gold image and software packaging.
- Regular patching ofalldevices.
- Recommend and implement application and database solutions and enhancements to ensure an
- improvement in system reliability and performance.
- Providing technical guidance to other team members and Support Technicians.
- Provide Tier 3support.
- GPO Creation and management.
- Server and workstation client management.
- Creating and updating technical documentation as required.
- Assist teammates with administration of other corporate systems as needed. (Okta, Slack, JIRA, M365,Box, Service Now)
Qualifications
- College degree or equivalent certifications and 5 years related work experience.
- Expertise in design and installation of SCCM and Intune in co-management using Microsoft best practices.
- Expertise in design and configuration of JAMF to manage MacOS and iOS devices.
- Expertise in design of the underlying infrastructure to troubleshoot issues affecting the function and performance of SCCM, Intune or JAMF.
- In-depth Knowledge of SCCM/Intune client installation, software distribution, and patching.
- Expertise in SCCM/Intune administration and reporting.
- Experience in deploying, troubleshooting, and managing Bit locker encryption on Windows devices.
- Expertise in PowerShell scripting.
- Experience in supporting Windows 7/Windows 10.
- Expertise with Group Polices
- Ability to deliver on or exceed commitments consistently.
- Ability to stay calm in stressful situations, especially when dealing with demanding customers and/or upper management.
- Ability to handle multiple competing priorities.
- Ability to use discretion and confidentiality with access to sensitive data.
- A strong dedication to quality customer service.
- Good analytical skills, attention to detail, consistent follow-through to assure problems are
- resolved and ability to respond to last-minute requests.
- Team-oriented and able to operate with minimal supervision.
- Proven analytical and problem-solving skills.
- Excellent verbal and written communication skills.
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at
Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.
NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our
Fanatics ensures equal employment opportunity without discrimination or
harassment based on race, color, religion, sex (including pregnancy,
childbirth, or related medical conditions), sexual orientation, gender
identity or expression, age, disability, national origin, marital or
domestic/civil partnership status, genetic information, citizenship status,
veteran status, or any other characteristic protected by law.
