Express Wash Concepts Hiring for IT Field Specialist Job at Dayton, OH Full Time

Overview: We are currently looking to hire an IT Field Specialist! If you are friendly, highly motivated, and enthusiastic about representing our award-winning team, then we invite you to come and Grow with Us! The Express Wash Concepts team is challenged to make a difference. Dedication, performance, and hard work is rewarded. Our goal is to create lifetime positions for lifetime employees!

This position’s primary responsibility is to travel to wash locations in our Dayton area washes and support IT related needs. This includes ensuring all communication functions of EWC’s facilities are operating as designed, executing repairs, examine areas of risk, and improve overall system performance.

Benefits to Joining our Team:

• $22-$30 hourly depending on experience
• Year-end bonus potential
• Company cell phone, or monthly stipend
• Laptop/iPad
• Service vehicle
• Pay increases through training and growth opportunities
• Ongoing training and development
• Unlimited Wash Club membership
• 50% off retail items
• Work shirts and outerwear
• Paid vacation per Employee Manual
• Health care benefits
• HSA contribution of $1000 per year (w/qualifying plan)
• Vision, dental & voluntary life Insurance
• 401K Plan with company match
• Educational reimbursement up to $2,500 per year

Essential Functions:

Primary responsibility is the reliability of the wash’s communication systems that support wash quality and customer experience.

• Plan, coordinate, perform, and document Field IT service request activities
• 24/7 Emergency response
• Consult team on priorities, troubleshooting, and request assistance
• Coordinating with venders and third parties to initialize hardware configurations (POS systems, servers, switches, routers, phones, etc…)

Additional Responsibilities:

• Administration of end point users. Troubleshooting and on/off boarding
• Install and troubleshoot Windows based PC’s, routers, switches, access points, and peripherals.
• Pull/Install/Terminate/Test and troubleshoot CAT5/6 data cables and termination points.
• Coordinate with the local ISP to setup/install and resolve internet/phone issues.
• Install and configure Digital Signage, TV’s, printers, cameras, NVRs, POS systems and other connected peripherals. Peripherals can include outlets, power supplies, drivers, etc…
• Special Projects assigned per supervisor
• IT inventory, part sourcing and ordering
• Follow safety procedures executing the duties of the position

Requirements:

Job Requirements:

• Full-time position: Flexible five-day schedule – weekend may be required
• Comfortable working in an outdoor environment, frequent day trips with possible overnight stays.
• Field Tech skills and abilities include the use hand and power tools, climb, crawl, crouch, feel, grasp, hear, see, kneel, lift, pull, push, reach, lift 40 lbs.
• Valid driver’s license and acceptable driving record
• Ability to communicate across the organization in a professional manner
• Track hours and activities
• Credit card accounting procedures

Education & Experience:

• Previous IT experience of two years in a similar position including system set up and troubleshooting.
• Associates Degree in Computer Science or applicable Certifications

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. Upon offer, selected candidates are required to complete an I-9 verification and a pre-hire background checks.

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