Equus Hiring for MANAGER ANCILLARY SERVICES at Englewood, CO  Full Time

Job Locations

US-CO-ENGLEWOOD

Amerita

The RCM Ancillary Services Manager will be capable of performing and supervising all activities related to the tracking and resolving of Amerita’s credit balances, processing incoming/outgoing correspondence, medical records, payer/patient refunds, payer audits, appeals, and providing RCM support. The RCM Ancillary Services Manager will perform all human resource-related tasks associated with the managing of employees. The RCM Ancillary Services Manager will work closely with the RCM departments, operations, and other management to identify and share information about trends or patterns in payment and residual balance activity. The RCM Ancillary Services Manager will ensure that the Revenue Cycle Management department maintains compliance with company policies and all applicable laws and regulations regarding billing, collections, credit balances, banking, and the security of patient financial information. Above all, qualified candidates should possess exceptional internal and external customer service and communication skills and promote a positive company culture.

Direct daily operations of the credit balance team consisting of 12-18 employees to
include Supervisors, Team Leads, and Specialists
• Manage all aspects of employee performance including development and performance oversight,
  identifying performance issues and coaching employees toward improvement including
  disciplinary action
• Assist the Director of RCM Credit Balances and RCM Corporate Trainer with the development and
  implementation of training materials for the Credit Balance department to include validation and
  competency of training received
• Monitor workload of staff, make prompt recommendations to management of staffing needs.
• Assist in solving complex credit balance problems and help team members improve processes,
  problems and issue resolution
• Coordinate the processing of refund checks with Amerita’s and PharMerica’s Accounts Payable
  departments to include voided, reissue, and escheatment checks.
• Perform monitoring of aged credit balances and category tracking to identify trends and
  report assessment to management
• Analyze credit balance data to support finance and accounting operations.
• Run and review weekly adjustment report to ensure adjustments taken are categorized correctly
  and within eligible ranges.
• Revise and implement policies and procedures to ensure best practices are followed. Monitor payer
  websites for updates and communications; make recommendations on changes in credit balance or
  medical records procedures to ensure timely payment of claims.
• Conduct quarterly audits of a sample of accounts to assess the Credit Balance staff’s performance.

• High School diploma/GED or equivalent required; Associate’s degree in Business, Accounting,
  Finance or a related field a plus
• A minimum of three (3) years of experience in medical billing, with at least two (2) years in a
  supervisory role
• Working knowledge of Managed Care, Commercial Insurance, Medicare and Medicaid
  reimbursement and Cash Applications
• Home Infusion experience a plus
• Solid Microsoft Office skills
• Strong verbal and written communication skills
• Ability to independently obtain and interpret information
• Knowledge of CPR+ software a plus
• Flexible schedule with the ability to work evenings, weekends and holidays as needed

Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about Amerita, please visit www.ameritaiv.com. Follow us on TwitterandLinkedIn.

USD $55,000.00 – $75,000.00 / Year

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