Encadria Staffing Solutions Hiring for Customer Solutions Specialist Job at Green Bay, WI Full Time

Urgent Hire!! – Hybrid role in Supply Chain

You are more than just a resume. Your skills go beyond what you can put on paper. Let Encadria help you get the career you desire! Encadria is a business partner with Georgia Pacific. We have the connections to put you in the perfect role!

Encadria has a temporary to hire opening at Georgia Pacific. This role is a hybrid role, Monday – Friday, on first shift.

The Customer Solutions Specialist – Supply Chain role creates value for the organization through customer interaction, order management, analyzing trends, creatively solving problems, and presenting innovative solutions. In this role, you will be given the opportunity to demonstrate strong communication skills, attention to detail, organization, and prioritization.

What you will do in this role

• Manage customer accounts with a high level of service & accuracy through the supply chain process, from order placement to invoicing

• Develop and maintain strong relationships with customers to support their needs, learn their trends, and become the primary interface to strengthen their supply chain efforts

• Provide top level support to both internal and external customers through various communication methods including phone, email, and salesforce® in a timely manner

• Manage and prioritize initiatives to meet both the needs of internal and external customers.

• Handle tight deadlines in a fast-paced environment and prioritize daily tasks according to the current business needs

• Identifying continuous improvement opportunities, address gaps in current processes and suggest optimized ways of working to improve customer satisfaction and the team’s efficiency

• Manage delivery inquiries promptly, communicating both progress and the outcome

• Ability to work in both a team and independent environment to service the needs of our customers and internal partners

The Experience You Will Bring Requirements:

• High School diploma or GED

• Customer Service Experience

• Experience using Microsoft Office programs such as Word to write business correspondence, Excel for use of spreadsheets, reporting and simple formulas, and Outlook for internal and external correspondence

• Available for occasional travel up to 10% of the time

What Will Put You Ahead

• SAP experience, preferably S4 Hana

• Salesforce® software experience

• Associates or bachelor’s degree in Business or Supply Chain

• Customer account management or supply chain experience with a manufacturing company

• Experience building and maintaining customer relationships

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.

Job Types: Full-time, Temporary

Pay: $20.00 – $21.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Green Bay, WI 54304