ColorArt Hiring for CSR/Account Manager Job at Elgin, IL Full Time

Company
ColorArt Chicago, a ColorArt Company, is seeking an Account Manager. ColorArt is one of the nation’s largest printers, delivers custom print, marketing, and logistics solutions to clients ranging from Fortune 100 companies to local and regional small businesses. Our Company operates a national footprint with significant functional capabilities and operational talent, allowing us to deliver customized solutions that generate measurable results for our clients.

Job Summary
The Account Manager is responsible for ensuring the overall accuracy and timely production of client projects and programs. The Account Manager is the primary support contact for the client, IS, and the plant.

Job Responsibilities:

• Participate in Production meetings by providing a status of all current and upcoming projects. Ensure understanding of all jobs in house prior to releasing.
• Attend Client meetings as requested
• Manage external production – if applicable
• Add new projects to Schedule, and update project list on a daily basis
• Maintain open and accurate communication between the plant, IS, and client; disseminate pertinent changes to all parties
• Prepare job tickets, data processing instructions, insertion matrices, and job costs for billing
• Coordinate scheduling and production, and track all phases of manufacturing and distribution of final product
• Maintain complete and accurate documentation of jobs, changes and alterations, and customer communication
• Effectively manage multiple projects by identifying priorities, solving problems, and organizing work efficiently to meet deadlines and cost parameters
• Follow appropriate processes and procedures to expedite projects Order outside supplies including printing — if applicable
• Performs other duties as assigned.

Basic Qualifications:

• H.S. Diploma, some college preferred
• 2 years of related experience.

To be Successful, you will need:

• Excellent written and verbal communication
• Extremely well organized and detail oriented
• Analytical approach to problem solving
• Able to build and maintain positive relationships
• Ability to manage projects with limited supervision
• Flexible, with ability to operate in a fast paced, multi-tasking environment
• Proficient with computers and office equipment
• Strong customer relationship management skills
• Familiar with printing, data processing, personalization, and letter shop

ColorArt offers a competitive salary and commission plan. Comprehensive benefits package including but not limited to medical, dental, vision, life insurance, short & long-term disability, 401k, PTO, and Company-paid holidays.

ColorArt is an Equal Opportunity Employer Gender/Minority/Veterans/Disabled

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Elgin, IL 60123: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Job Type: Full-time

Pay: Up to $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift

Travel requirement:

• Travel

Ability to commute/relocate:

• Elgin, IL: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location