Elite Warranty Inc Hiring for Customer Service Representative Job at Springville, UT Full Time

Come and join the Elite Warranty Inc team. We are looking for a Customer Service Representive to join our family of friendly staff working in Springville, Utah. We are one of the highest rated extended warranty companies in the industry. We strive to take care of our customers and work seamlessly with auto repair centers. You will be takingcalls from customers and auto repair centers to verify and write claims.

QUALIFICATIONS

• Must have mechanical knowledge of automotive repair and three or more years hands-on automotive repair experience
• Excellent customer service and phone skills required
• History of solid and successful employment with good references

RESPONSIBILITIES

• Customer Service Representives are expected to coordinate with co-workers and managers, stay organized, and provide excellent customer service at all times.
• Answer incoming calls from automotive repair shops and contract owners to review the covered repairs on the contracts.
• Verify labor times and parts with AllData and ProDemand software. Communicate with automotive repair shops concerning the covered repairs. Explain the covered labor, parts and payment process.

ADDITIONAL INFORMATION

• 40 hour work week, Monday through Friday, 8am to 5pm. Maybe required to work a 9am to 6pm shift occasionally.
• This is a salary based position with paid vacation.
• No health or dental insurance provided by employer.

Job Type: Full-time

Pay: $52,000.00 per year

Benefits:

• Paid time off

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Springville, UT 84663: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location