DuraMed Hiring for Customer Service Representative -Home Medical Equipment Job at Kenner, LA Full Time

DME Customer Service position will be responsible for scheduling deliveries as well as communicating with physician offices, patients and hospitals regarding documentation required for Home Medical Equipment. Responsibilities will include, but are not limited to, Power Wheelchairs and Scooters and Respiratory Equipment. Additional duties will include verifying insurance and obtaining any necessary insurance authorizations.

Excellent Data Entry skills required to enter patient demographics. Excellent communication skills needed for communication with physician offices, insurance companies and hospitals. Position will also be responsible for dispatching orders and answering calls from customers regarding all types of home medical equipment.

We are looking for a reliable/dependable DME Customer Service Representative with excellent computer skills, communication skills and the ability to multi task. Individual will be expected to learn Medicare Guidelines for home medical equipment.

Physician Office Experience is helpful.

Knowledge of Home Medical Equipment, Supplies and HCPC and/or ICD 10 Knowledge is helpful.

Prior knowledge of Power Scooters & Power Wheelchairs and/or Respiratory Equipment is a PLUS!!!!

Job Type: Full-time

Pay: $15.00 – $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location