Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.
Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!
The Executive Administrative Assistantis responsible for supporting the Chief Human Resources Officer (CHRO) of Duquesne Light Company. This role provides critical administrative support to the CHRO and the Human Resources Leadership Team including management of meeting calendars, composing and preparing internal and external correspondence that is sometimes sensitive and confidential,completion of expense reports and credit card reconciliations, paying invoices, arranging travel plans and itineraries, and maintaining confidential employee files and information. This role also will provide back-up administrative support for the Administrative Coordinators to other Company executives.
Duties and Responsibilities:
Projects a positive Company image during all interactions with employees, the Executive Leadership Team, members of the Board of Directors and all external stakeholders.
Communicates directly, and on behalf of the CHRO with members of the Company’s Board of Directors, key external partners and stakeholders, internal Company leadership, and others, on matters as directed.
Maintains the highest level of discretion and confidentiality particular as it relates to confidential employee information including salary information, job performance, and medical information.
Actively prioritizes, researches, and responds to issues and concerns addressed to the CHRO, including those of a sensitive or confidential nature.
Acts as a liaison to ensure effective communication between the CHRO and other internal departments; demonstrating the highest level of professionalism and leadership to maintain credibility, trust and support with senior leadership and across the organization.
Works closely and effectively with the CHRO to keep him/her well informed of upcoming commitments and responsibilities, following up as appropriate to ensure commitments are met. Possesses a keen sense for potential issues and challenges and informs the CHRO as appropriate.
Screens incoming calls and correspondence and responds professionally and appropriately.
Prioritizes conflicting needs and handles matters expeditiously, proactively, and successfully follows through on projects to completion, often with deadline pressures.
Assists in coordinating the agenda of senior management team meetings and off sites, and all staff meetings. Coordinates with caterers, venues and other service providers to plan and execute internal and external meetings and events.
Qualifications:
Required:
Associate’s degree or equivalent combination of education and experience
Three (3) years related experience
Preferred:
Bachelor’s degree with 3 years of experience supporting C-Level Executives or in a similar role.
Skills and Abilities Utilized in this Role Include:
Advanced skills in using office software and tools, including Microsoft Office Suite (Outlook, Word, Excel, SharePoint, and PowerPoint) and Adobe Acrobat.
Strong organizational and time management skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
Very strong interpersonal skills and the ability to build relationships with key stakeholders at all levels, including staff, senior leadership, outside partners, and members of the Board of Directors
Excellent written and verbal communication skills.
Demonstrated proactive approach to problem solving with strong decision-making ability and emotional maturity.
Highly resourceful team player with the ability to also be extremely effective independently.
Ability to maintain confidentiality and handle sensitive information with discretion and a high level of customer/client service.
Adaptability and flexibility to changing priorities and tasks.
Proactive and self-motivated, with a problem-solving mindset.
Scope:
Primary focus is on daily deliverables, outputs, and reporting. Typically accountable for managing one’s own time and workflow. Responsible for using prescribed guidelines to analyze situations and solve problems. Work activities are typically moderate to complex in nature requiring the incumbent to draw on previous knowledge to perform role. Continues to build knowledge base but has a solid foundation to act independently the majority of the time. Still draws on experts and managers when needed but less frequently.
Decision Impact:
Problems and issues faced are vague. Draws on past experience on a regular basis. Accountable for direct level of reasoning and decision making.
Hybrid Work
Position follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs.
Storm Roles
All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company.Examples of storm roles could include but aren’t limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc.
Data Governance
Utilize data to make business decisions as appropriate for the position, support data stewardship activities and partner with IT on underlying data needs.
EQUAL OPPORTUNITY EMPLOYER
Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Company’s commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.
Duquesne Light Company is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.
Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light’s commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.
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