Dunn Lumber Company Hiring for Accounts Receivable – Customer Service Specialist – $20-22/hr Job at Seattle, WA Full Time

Since 1907, Dunn Lumber has been a family-owned company operating locally in the Seattle area. As a building materials supplier with nine retail locations, it is our mission to sell and deliver products to contractors, homeowners, DIYers, and everyone in between. We are dedicated to building and maintaining long-term relationships with our customers by providing expert advice and high-quality products.

Come work for a company where you are a name, not a number! We are looking for employees who want to learn a skillset and be an active part of our culture.

Full Time Accounts Receivable Specialist:

Dunn Lumber operates a fully in-house accounting department. The Accounts Receivable Specialist is responsible for reviewing customer account information, correcting errors or discrepancies, and answering customer calls and ensuring our account holders have the information they need. We are looking to hire a responsive problem-solver and detail-oriented candidate with excellent communication skills. This position is responsible for supporting the Accounts Receivable team by managing incoming phone calls, emails, and reports from our retail stores.

This is a full-time position working Monday-Friday from 8:00am to 5:00pm. The corporate office is located directly above the Lake Union retail location.

Employee must possess the ability to perform the following duties:

• Receiving and resolving incoming phone calls
• Creating new and updating current customer accounts
• Processing and recording transactions
• Investigating and resolving customer account discrepancies
• Being adaptable to meet the needs within a small team. Being flexible with the daily workload
• Handling other tasks such as data entry and processing a shared department inbox
• Assisting the Accounts Receivable team

Education and/or Experience:

Previous experience in customer service is preferred.

Computer Skills:

To perform this job successfully, an individual should have competent knowledge of 10 key typing skills and general computer proficiency with emphasis on Microsoft Office (Word, Excel, etc.) programs. Salesforce or similar software experience is a plus!

Full-time employees are eligible for the following benefits:

• Fully paid health insurance premiums for medical, dental, vision, and prescriptions
• Over $900/year company contribution to your Health Savings Account
• More than 2 weeks of Vacation and Sick/Safe Pay accrued in your first year
• 401(k) retirement benefit with top of the market company match
• Fixed full-time schedules
• Morning to evening store hours (no graveyard shift)
• Closed on Sundays
• Paid Training
• Profit-Sharing and Annual Incentives
• $200/month off site parking benefit

This position is in a corporate office environment. The noise level of the environment is quiet, and we ask that employee’s be respectful in terms of noise level. This position has no lifting requirements, no required certificates, licenses, or registrations. To perform this job successfully, an individual should have competent knowledge of typing skills and general computer use abilities with emphasis on Microsoft Office programs.

Dunn Lumber is proud to be an Equal Employment Opportunity that is committed to diversity, equity, and inclusion.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, protected veteran or disabled status, genetic information (including family medical history) or other legally protected characteristics. Qualified applicants with criminal histories will also be considered for employment, consistent with applicable federal, state, and local law.

People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply.

We are an E-Verify® employer, where required by law.