DSV Air & Sea Inc Hiring for Assistant Manager at Fontana, CA  Full Time

The Assistant General Manager of operations is a visible leadership and development role. This individual is responsible for supporting the strategic direction, operation, compliance, and financial results for a designated operation. The Assistant General Manager (“AGM”) will report to the site General Manager. This role supports local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Facility Maintenance

• Accountable for overseeing the upkeep of the facility, security and material handling equipment.
• Schedule regular maintenance to ensure the facility meets regulatory compliance.
• Sets goals to provide continuous improvement for assigned site

Quality

• Maintains compliance to international, industry and customer-specific quality standards.
• Leads and individually performs as needed, the analysis of product/service issues to determine root causes.
• Manages and communicates change control processes to all departments.
• Responsible for the coordination of internal and external auditing plus maintaining the internal quality audit system.
• Assists in implementation and monitoring of the company quality systems including, but not limited to, compliance with the following standards: ISO 9001:2008
• Assists in establishment, implementation and evaluation of quality management system metrics.
• Provides guidance and support for both customer service and quality departments assisting with problem solving and improvement opportunities.
• Manages customer driven continual improvement roadmaps.
• Develops and conducts training on the quality system and other related topics
• Oversees Document control; updating, creating and publishing controlled documents including sending change notifications to effected parties/departments and follows up on the Quality Management System.
• Develops and implements administrative systems including record management, traceability, and trend reporting.

Security

• Manage and ensure compliance, as it pertains to the TSA program by means of a partnership with the sites, utilizing interpretation of regulations, education, self-assessments, audits and written improvement plans.
• Manage security systems and security program elements.
• Conduct assessments, reviews and inspections to ensure adherence to corporate polices and standards, regulatory compliance and loss reduction.
• Provide direction and assist site business partners and stakeholders in conducting and coordinating training for general security and TSA compliance programs to ensure objectives are met and sustained.
• Manage and ensure TSA regulatory training and self-assessments, Security Threat Assessments (STA) and ensure that systemic data is up to date and verifiable.
• Conduct monthly meeting with screening vendor to ensure operational excellence and compliance.
• Manage operational efficiency of TSA screening equipment according to TSA Standards.
• Ensure operational compliance with DSV screening SOPs.
• Ensure that security systems are inspected, tested and serviced according to security standards.
• Conduct security audits to ensure compliance with company, governmental regulatory policies, procedures and client contractual agreements.
• Ensure facilities are following DSV Security Standards. (NASS)
• Maintain and or establish professional relationship(s) with industry officials/ law enforcement.
• Promote security awareness coach and provide guidance to employees.
• Perform other security duties as required.

Safety

• Responsible for the overall safety and security of assigned facility, operations and staff for the site.
• Supports and promotes safe practices and environmental commitments in alignment with company commitments, policies, and compliance requirements for the site.
• Maintain positive IFR statistics and other safety metrics for assigned location/operation
• Actively supports and oversees site safety program and committee for the operation in accordance with DSV standards.
• Provides safety training and coaching to site employees to ensure technical competence and regulatory compliance.
• Work in conjunction with company and client safety resources to ensure best practices are in place, maintained, and updated as needed to meet compliance standards with OSHA, DOT, TSA or any other relevant regulatory agency or organization
• Meet all regulatory chemical reporting requirements for site inventory
• Conduct safety and environmental incident and near-miss investigations, determine root causes, identify corrective actions to prevent re-occurrences and record into appropriate tracking database(s)
• Conduct HSE audits and assessments of on-going operations to measure compliance with regulatory requirements and conformance to company policies

Operation & Labor Management

• Develops teams to achieve company and client objectives for the operation
• Trains and educates management to ensure that service requirements are met and ultimately exceeded
• Communicates the mission, vision, and core values to motivate direct reports
• Actively supports and practices mentoring, succession planning, and management development activities at the site level

Budgeting

• Partners with the GM to develop and recommend annual operating budget for assigned operation
• Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters for the operation

Customer Service

• Monitors KPIs (Key Performance Indicators) for assigned operation

OTHER DUTIES

• Performs other duties as required

SUPERVISORY RESPONSIBILITIES

• Responsible for Supervisors and other leadership roles as assigned for the specific operation

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• High School Diploma or GED is required
• Minimum of 3 years of management experience in supply chain/logistics/warehousing

Certificates, Licenses, Registrations or Professional Designations

• Able to pass TSA Security Treat Assessment (STA)
• Able to pass Transportation Security Training Requirements and recertify annually.

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

• Basic understanding of WMS (Warehouse Management Systems)
• Strong proficiency in basic MS Office applications

Language Skills

• English (reading, writing, verbal)

Mathematical Skills

• Intermediate as needed for financials/budgeting

PREFERRED QUALIFICATIONS

• 4-Year College Degree preferred, will consider equivalent experience or combination of education and experience
• 3PL management experience strongly preferred

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

• Working conditions are normal for a warehouse environment. Exposure to changing warehouse temperatures is possible.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER INFORMATION

• Travel may be required, determined by business needs

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 60,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.’
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Work Remotely

No
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. The pay for this role ranges from $130,000 to $143,000. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications.