Douglas county, GA Hiring for Senior Network Engineer Job at Douglasville, GA Full Time

SUMMARY: This position is responsible for installing, monitoring, maintaining, and upgrading all network and network security devices for the County. This includes providing recommendation and best practice guidance as well as helping set the direction for the future of information services growth. This position reports to the Information Services Deputy Director

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties include but are not limited to:

· Performing network troubleshooting to isolate, diagnose, and resolve issues

· Upgrading network hardware and software components as required to maintain appropriate patch and security levels

· Providing users with technical support and recommendations regarding technology

· Maintaining network hardware and network management software in order to minimize system failures, improve service levels, security, and accountability

· Routinely documenting the system configuration

· Providing proactive support for all network related hardware and software

· Maintain the services and equipment necessary to provide both wired and wireless access to county employees and visitors to our facilities

· Coordinating with other IS staff to ensure network stability while providing high availability of network resources

· Cross train and provide backup support for Systems and Security administrators. Systems and Security administrators will also cross train and provide support for Senior Network System Administrator.

· Maintaining detailed and up-to-date records of all software licenses, hardware, diagrams and procedures relative to network infrastructure and security appliances

· Maintain and enhance both internal and external security to secure and protect the vital computing systems and data assets of Douglas County.

· Performing other duties as assigned

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MINIMUM EDUCATION and/or EXPERIENCE:

· Bachelor’s degree or higher from an accredited college or university with major field of study in a related discipline

o Preferred – degree in Engineering or Computer Sciences

· Ten years of progressively responsible professional work experience in Computer Networking or Network Security preferably a combination of both.

· An equivalent combination of education and experience will be considered

ELIGIBILITY REQUIREMENTS:

· Minimum 21 years of age

• Ability and willingness to drive a county vehicle

· Must meet all eligibility requirements established by the Board of Commissioners

CERTIFICATES, LICENSES, REGISTRATIONS:

· Possess and maintain a valid Georgia Driver’s License (Class C) and a satisfactory motor vehicle record (MVR)

· CCNA, Network +, CCNP

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of applicable county and department operations, ordinances, policies, procedures, terminology, and/or materials as they relate to the assignment
• Knowledge of applicable federal and state, laws, rules, and regulations as they relate to the assignment

· Knowledge of or the ability to learn the department’s policies and procedures.

· Knowledge of county policies and procedures that relate to assigned job duties.

· Ability to read and interpret a variety of documents ranging from correspondence and memos to policies and procedures and technical documents.

· Ability to communicate and interact effectively with county employees, county officials and the general public.

· Ability to organize, plan and direct the work of others.

· Ability to compile and analyze statistics for inclusion in reports.

· Ability to analyze complex information.

· Ability to express ideas clearly and concisely, both orally and in writing.

• Knowledge of modern computer and network maintenance, tools, supplies, and equipment
• Knowledge of Windows network administration
• Skill in identifying, troubleshooting, and diagnosing problems and malfunctions, quickly and correctly
• Skill in planning, prioritizing, and organizing work; ability to handle multiple work assignments and deadlines efficiently, accurately, and professionally
• Ability to analyze and resolve routine, non-routine, and complex problems, evaluating alternative solutions and adopting effective course of action
• Ability to apply commonsense to understand, follow, and complete verbal and written instructions
• Ability to communicate and interact clearly and effectively with all those contacted in the course of work in a professional and courteous manner, both orally and in writing, establishing and maintaining effective, professional, and cordial working relationships

· Ability to convey technical information to persons who are unfamiliar with advanced computer technology

· Cross-train with and backup Sr. Systems and Sr. Security administrators.

• Ability to handle confidential information professionally and to exercise discretion in performing assigned job duties; inability to maintain confidentiality will be grounds for dismissal

· Ability to react quickly and calmly under pressure and highly stressful conditions, making appropriate and sound decisions based on a totality of the circumstances

· Ability to remain composed, professional, and pleasant in a stressful environment

· Ability to research, analyze data, and compile information to create clear and concise reports, records, correspondence, operating procedures, business correspondence, policies, and other written material; ability to create clear, accurate, effective, and persuasive presentations

· Ability to stay current on new and emerging network systems and innovations

· Ability to work in a team setting

· Advanced routing and switching experience.

· Fiber and dark fiber network experience.

· Ability to work independently in the absence of specific instructions or direct supervision

· Experience with large wireless network configurations

· Experience with multi-site fiber networks and advanced routing skills

TOOLS AND EQUIPMENT USED:

Personal computers Switches Routers

Telephones Firewalls

WORK SCHEDULE

· Primary work schedule is 8am to 5pm, Monday through Friday, however,

· Position may require evenings, weekends, and holidays during special projects or emergency situations

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl

· The employee must occasionally lift and/or move more than 50 pounds

· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Work is performed in an office environment

• At times the employee may be at risk of electric shock

· Work requires occasional driving; operation of vehicle may be under potentially hazardous conditions involving road construction, inclement weather, traffic hazards, exposure to fumes and noise

· The noise level in the work environment is usually moderate

The details listed above are intended only as illustrations of the various elements of this position and the work that may be performed. The omission of specific statements does not exclude them if their nature is similar, related, or a logical extension of the position.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• On call

COVID-19 considerations:
See Douglas County COVID-19 policy

Ability to commute/relocate:

• Douglasville, GA: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Computer networking: 5 years (Required)
• LAN: 5 years (Required)

Security clearance:

• Confidential (Preferred)

Work Location: Hybrid remote in Douglasville, GA