Divergent Solutions Inc Hiring for Customer Enrollment Representative – Entry Level Job at Bonita, CA Full Time

Our number one priority at Divergent is our overall relationship with our consumers, so we need an Entry Level Customer Enrollment Representative that can represent us to the standard we have set today by making consumer relations their main priority in the workplace and focusing on creating interpersonal connections with each and every one of our clients. The effort we put into making sure our clients are satisfied with our services is what helped us form such a strong relationship with multiple nationally recognized companies, and as we move towards more partnerships, campaigns, and geographical expansion our need for a Customer Enrollment Representative has become very evident. In order to continue the growth of our company we are excited to bring in an individual that looks to be a part of a future premier sales and consulting firm!

• The Customer Enrollment Representative is the main point of direct contact for our clients, so if you find passion in client interaction then you may be a great fit for the role. Any applicant with a consumer-focused mindset and a passion for growing as a Customer Enrollment Representative is encouraged to apply. Being the direct point of contact, the main objective of the Customer Enrollment Representative is to personalize any interaction with our clients. As opposed to sending a letter in the mail or even reaching them on more of a digital level, we have found that a hands-on perspective and tailoring to the specific individual needs of our clients is a more efficient method for our Customer Enrollment Representative to directly assist our clientele!

Entry Level Customer Enrollment Representative Responsibilities:

• Be the first point of contact between the consumer and our company and make sure there is a clear communication line to help identify problems and solutions
• Understand the companies’ goals and values and effectively represent us in the proper manner
• Troubleshoot and close client transactions efficiently and with a high level of customer service
• Manage multiple accounts and use extensive product knowledge to meet all of their specific needs
• Handle customer inquiries with a friendly and inviting tone to ease the transaction overall and finalize potential sales
• Exchange feedback with our account managers from a firsthand perspective to further improve the company and adjust to different sales and consulting techniques
• Absorb valuable company information such as product knowledge, consumer trends and the overall history & goals to fully be able to promote it, thus growing revenue while contributing to professional and personal growth in the process

Entry Level Customer Enrollment Representative Requirements:

• 1+ years work experience in a customer support role
• Proficient communication and people skills
• Passion for relationship building in a professional business setting
• Multi-tasking ability in fast-paced, time sensitive situations
• An upbeat attitude that matches and improves the level of other co-workers
• A student mentality that implements constructive criticism and uses it to develop their skills
• The willingness and motivation to go beyond expectations and exceed standards

Additional Opportunities for our Customer Enrollment Representative:

• Accessibility to senior level team members always available to mentor and train
• Take charge of your future and set yourself up with a stable, long-term career
• Availability to cross-train for different departments
• Not only earn professional growth experience but also experience personal growth as well
• Become part of a team-oriented culture, which includes team nights and a collaborative work environment

Job Type: Full-time

Pay: $40,000.00 – $55,000.00 per year

Benefits:

• Paid training

Work Location: One location