Bring your Customer Service or Inside Sales skills and along with your Corrugated Industry knowledge to a new operation in Dover, DE!
Delmarva Corrugated Packaging is seeking experienced candidates to support the Inside Sales function as a Senior Customer Service Account Representative. In this role, you are a direct link to our customers providing the service and support they require!
The CSR position is an extension of the Sales team and has responsibility for supporting an assigned customer account base or manage a high profile customer. The CSR will assist sales by maintaining accounts while developing strong customer relationships to support and promote current and future business opportunities. The CSR will lead various projects and see them through to completion in a timely fashion.
CANDIDATES FOR THIS ROLE MUST HAVE CORRUGATED MANUFACTURING CUSTOMER ACCOUNT MANAGEMENT EXPERIENCE.
The Customer Account Representative will report directly to the Customer Service Manager. The Account Representative works closely with Sales, Design, Production, Shipping, Operations and Finance, external vendors and other Delmarva Corrugated and Packaging personnel, to ensure that Customer and Production needs and requirements are achieved.
Responsibilities:
Qualifications:
Education, Training, Certifications
High school diploma or equivalent required. Some college and/or a combination of Sales or Customer Service experience preferred. Four-year degree desired.
Business Travel and Other Requirements
Occasional visits to customers and/or other external plants/facilities as required. Ability to work additional hours on an occasional basis (which may include Saturdays) as business needs necessitate.
All other duties as assigned.
Job Type: Full-time
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
Work Location: One location
Job Type: Full-time
Pay: $26.00 – $32.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
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