Decorah Auto Center (KAR Auto Group) Hiring for Customer Service Job at Decorah, IA Full Time

Decorah Auto Center is seeking a Full Time Customer Service Specialist in our Service Department to perform various administrative and managerial tasks. As a Customer Service Specialist, you will be our customer’s first point of contact, responsible for creating a welcoming, friendly environment, and being their partner throughout their service appointment.

Qualities:

• Have a pleasant charismatic personality

• Be detail oriented and organized.

• Be able to prioritize tasks

• Always have a smile on your face.

• Enjoys helping people.

Responsibilities:

• Answer phone with professionalism and schedules appointments for the appropriate personal

• Greets all customers promptly, and provides timely professional services.

• Has an approachable style; fosters open communication

• Take initiative to help others as needed.

• Organizes the schedule with other dealership employees to provide excellent service to customers.

• Uses computers and other record-keeping systems to manage information.

• Uses systems to input or access information; and complete paperwork so that all information is correctly recorded.

• Completes invoices with required customer information.

Requirements:

• “Can Do” attitude toward work

• Ability to learn new tasks with enthusiasm

• Solid verbal communication skills

• Ability to be resourceful and proactive when issues arise

• Excellent organizational skills

• Multitasking and time-management skills, with the ability to prioritize tasks

• Customer service driven

This is a full-time job with full-time benefits. Please apply in person. If you have questions contact Joel Courtney or Thomas Poirier at 563-382-3919.

Job Type: Full-time

Pay: $35,584.53 – $55,053.15 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Decorah, IA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location