D&D Recruit US Inc Hiring for IT Technician Job at Saline, MI Full Time

Work location:

• Saline, MI

About us:

D&D Recruit US Inc. is an employment agency that specializes in both temporary and permanent staffing. Filling high-volume light industrial positions is our primary business. Additional service includes filling professional positions, skilled trades, engineering, and other professions.

Role:

The role of an IT Technician is to support the assigned facility in the daily operations of the local network and IT hardware connected to it. This position shall serve as the local IT administrator and provide user support of information and communication business systems, telecommunications, and related issues.

Responsibilities:

• Support IT issues with office and manufacturing systems (Level 1 Troubleshooting)
• Providing level 1 support for the shop floor application(s) and related IT hardware.
• Basic Network Troubleshooting and Support
• Hardware troubleshooting and replacement
• Support users through the Stratos Help Desk system
• Work with other members of IT Shared Services to provide solutions to user issues
• Keep IT management up to date with local issues and system changes
• Desktop/Laptop setup and distribution
• Basic user support on common office software systems (such as Microsoft office)
• Perform other duties as assigned by the plant leadership and the IT Region Leader.
• Involved in risk assessment and safety instructions.
• Support commitments established in the ISO 14001 Environmental Policy.
• Follow requirements established in Saline Plant ISO 14001 Environmental Management System (EMS) procedures and work instructions.

Qualifications:

The ideal candidate will have/be:

• Associates degree in Information Technology, applicable certifications, or 5 years of experience in the function.
• Able to operate independently and autonomously to complete tasks and projects.
• Excellent troubleshooting skills and understanding of when to escalate issues.
• Ability to communicate effectively with a diverse population and demonstrate good interpersonal skills.
• Excellent customer service skills – highly responsive. Customer service skills training and experience in or out of IT preferred.
• Experience in a production/manufacturing environment preferred
• Requires familiarity with Microsoft Operating Systems, XP, Windows 7, Microsoft Server 2003, and Microsoft Server 2008
• Requires familiarity with Microsoft Office Suite 2003-2010 products
• Cisco VOIP and Networking experience and/or training preferred
• Experience with VMware is preferred

Pay:

• $36.00 hr.

Job Type: Full-time

Salary: $36.00 per hour

Experience level:

• 5 years

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Saline, MI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Manufacturing: 1 year (Preferred)

Work Location: One location