Delaware Business Systems, Inc. has an immediate need to add a Point-of-Sale Support Technician to our team. Applicants must have a clean driving record, strong communication skills, and submit to a background check. Basic knowledge of network topology and the ability to troubleshoot and repair PC’s is highly valued. Restaurant experience is a plus although not required.
This is a rare opportunity to work on various Point-of-Sale systems for the biggest reseller in the Mid-Atlantic. This is a full-time position with benefits provided.
This position is dynamic and provides a high level of service and support to all of our clients by effectively answering a high volume of support related calls as well as providing break/fix service onsite. In addition to that the Support Technician will also help deploy new systems to clients. Our Support Technicians are tasked with triaging their concerns, and communicating with other team members to resolve service issues.
This exciting position is never slow and allows technicians to consistently learn new technologies, services, and greatly improve existing troubleshooting and interpersonal skillsets. There are also numerous opportunities to interact with different customers and businesses in this environment. Must be flexible as schedule fluctuates to meet the demands of our customers. Hours may vary based on project requirements. Must be able to work until the project is completed. This position is primarily Monday through Friday, but occasional evening and weekend work is required. Applicant must be willing to participate in a rotating on-call shift. Salary is based on experience.
Position Overview:
Repair, maintain, troubleshoot, and install various types of POS hardware and software. Setup, configure, and troubleshoot networks, both wired and wireless. Provide phone support for the various types of software we sell.
Principal Duties and Responsibilities:
Requirements:
DBS offers a competitive salary and benefits package including:
If you are interested in applying, please fill out our online application and include your resume. You can find our online application here: https://dbs4pos.com/application’
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Benefit Conditions:
This Company Describes Its Culture as:
Work Remotely
Job Type: Full-time
Pay: $45,000.00 – $52,000.00 per year
Benefits:
Experience level:
Experience:
Work Location: One location
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