Dallas College Hiring for Front Desk Assistant, Satellite Location (Lancaster) at Cedar Valley Campus Full Time

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If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.Weekly Work Hours40Compensation RangeN03-HourlyHourly Rate$18.24 HourlyFLSAUnited States of America (Non-Exempt)Position TypeStaff

Position Summary

Dallas College seeks a dynamic individual to play an important role in the operation of the one of several satellite workforce training and development locations. The Front Desk Assistant Satellite Locations will serve within the Workforce and Advancement division of Career Connected Learning.

The Front Desk Assistant will report to the location Manager, Satellite Locations. The Front Desk Assistant is responsible for providing customer service, outreach and community engagement to students and community stakeholders.

Required Knowledge, Skills & Abilities

• Experience providing general administrative support to include answering telephone, handling mail, scanning, and sorting, distributing correspondence and perform general data entry duties. Knowledge of standard office principles and procedures.

• Ability to use computer technology to access data, maintain records, generate reports and communicate with others.

• Must have strong organizational skills, ability to multi-task, detail-oriented approach to work, strong decision-making skills, good follow-up, ability to complete tasks.

• Utilizes excellent interpersonal, listening, oral and written communication skills in order to communicate effectively with diverse internal and external stakeholders and constituents in the Dallas College community network.

• Strong knowledge and experience providing effective customer service. Ability to communicate effectively and courteously with individuals from diverse backgrounds.

• Must be able to comply with district policies/procedures as well as applicable local, state, and federal rules and regulations.

Key Responsibilities

• Provides administrative support to the organization by providing general office duties, i.e., scheduling appointments, verifying documents, records keeping, providing general information, etc.

• Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds. May act as the primary resource person for the department in providing general information.

• Responsible for performing periodic inventory and maintaining accurate inventory for equipment, tools, materials and supplies. Receives, stores, and issues tools, supplies or equipment associated with courses or programs.

• Maintains log of tools, materials and equipment distributed and returned. Responsible for security of assigned inventory.

• Responsible for maintaining tools, equipment, and information systems in good working condition and ensuring that repairs are scheduled and completed in a timely manner; perform minor repairs and calibrations as needed.

• Responsible for scheduling preventative maintenance of equipment and recommend replacement or new equipment acquisitions. Schedule repairs and prepares and tracks purchase requisitions.

• Assist in the monitoring of lab activities to ensure a safe and clean learning environment.

• Serves as a resource to students, staff and faculty in area of specialization.

• Keeps up to date on the professional and technical aspects on the job.

• Completes required Dallas College Professional Development training hours per academic year.

• Utilizes excellent communication skills and the ability to interact with diverse internal/external stakeholders and constituents within the Dallas College community network.

• Provide excellent customer service.

• Completes required Dallas College Professional Development training hours per academic year.

• Perform other job duties as assigned.

Physical Requirements

Normal physical job functions performed within a standard office environment. Requires in-person interaction and coordination of work with other employees, students, external clients, partners or customers and/or immediate access to equipment, documents, or other information located only in a College workspace. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications

• Associate degree plus one (1) year of related work experience and/or experience in a teaching environment.

• In lieu of associate degree, two years of related work experience may be substituted.

• Official transcripts are required.

• Some positions may require specific state licensed/certifications depending on the discipline.

***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

Dallas College is part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression. Dallas College complies with the Americans with Disabilities and Veterans Act.

Applications DeadlineDecember 8, 2023