Crisis24 Looking for AR Billing Specialist at Boca Raton, FL  Full Time

Job Summary:

This AR Billing Specialist position is situated with Crisis24’s Global Protective Solutions division and will be responsible for auditing services rendered and preparing client-specific billing on a monthly and ad-hoc basis. We are seeking a candidate with strong experience in contract-based & service billing. The right candidate will have the required technical skills, plus excellent communication and strong attention to detail who will excel at managing high-touch client relationships in a fast-paced environment. This is a new position on a growing team with opportunities to assist in developing processes and maximizing efficiency in our workflows.

Duties/Responsibilities:

• Creates invoices according to company practices, submits invoices to customers via email and/or client website portal

• Analyze Labor Audit (Personnel Scheduling) time, Billing requirements and Expense data (Billable – Nonbillable) to prepare client invoices in line with existing client SOWs
• Monitoring all aspects of the collection of outstanding debts owed to a company
• Preparing monthly statements, follow-up on Past-due and unresolved payment issues and contacting clients to discuss their accounts
• Creates and maintains customized reports for clients as requested
• Research and reconcile customer accounts including unapplied payments.
• Effectively communicate with team members and customers, internal and external, in a professional manner and through several mediums of communication

• Performs other related duties as assigned

Skills/Abilities:

• 5+ years’ experience with AR specific functions and Billing/Collections
• Proficient in contract billing and operating with various client bill rates

• Must be reliable and comfortable meeting tight deadlines
• Proficient in Microsoft Office Suite, not limited to Outlook, Teams or related programs
• Working knowledge of Pivot Payable and Concur Software
• Able to adapt and work autonomously in a fast-paced environment
  • • Must be willing to learn alternative accounting software systems
    • WinTeam knowledge a huge PLUS
  • Exceptional customer service skills with the ability to communicate effectively across internal and exterior departments
    • Team orientated with attention to detail and excellent organizational skills

• Experience with security or service-based contractor industry would be an advantage but not essential

Location:

• Boca Raton in-office