CR Meyer Hiring for Computer Support Specialist Job at Oshkosh, WI Full Time

Position Title:
Computer Support Specialist

Date Posted:
12/21/2022

Location:
Oshkosh, WI

Salary Interval:
Full Time

Application Instructions
Thank you for your interest in employment opportunities with CR Meyer. We believe that a clear understanding of your training, experience, career goals and other pertinent information is important to the hiring process and will be mutually beneficial to you and the company. To be assured of full consideration for a position that meets your qualifications, please be sure to answer all questions completely. You may also attach a resume and/or cover letter if you prefer to do so. If you have any questions or concerns with the application process, please feel free to contact us at [email protected].

Position Description
The Computer Support Specialist contributes to the overall success of CR Meyer and its heavy industrial customers through providing IT support to internal customers. Acts as the first point of contact for the help desk.

• First point of contact for technical support for employees through the CR Meyer help desk.
• Escalates issues to other IT staff, as needed, to trouble shoot and provide solutions.
• Builds, installs, configures and troubleshoots hardware components such as computers/laptops, monitors, scanners, printers, projectors and other technological devices.
• Installs, updates and provides general support on software systems.
• Refers software application questions to appropriate channels to provide solutions to end users.
• Responds to employee questions in person, over the phone and via email.
• Trains users on use of technological media in CR Meyer meeting rooms.
• Install, modify and repair computer hardware and software.
• Clean-up and image user laptops and desktops when needed.
• Follow-up with users to ensure issues have been resolved.
• Observes CR Meyer safety guidelines at all times, including completing required training and wearing proper PPE (as appropriate).
• Due to business demands, regular and reliable attendance is required.
• Completes all related paperwork in a timely manner.
• Represents the CR Meyer brand in a positive, professional manner at all times.

• All other duties as assigned.

Position Requirements

• Associates Degree in Technical Support, Network Support, Information Technology or other related area.
• At least three years of experience in a computer support role, supporting end users.
• Working knowledge of computers, servers, hardware components, software maintenance, networked systems, etc.
• Ability to complete all CR Meyer training and perform job duties within safety guidelines required.
• Ability to pass a pre-employment drug screening and comply with CR Meyer’s Drug & Alcohol Policy and Program.
• Must have a valid driver’s license, insurable driving history and ability to operate a motor vehicle following all traffic laws and safe, courteous driving habits.
• Must be legally eligible to work in the United States without employer sponsorship.

Equal Opportunity Employer

CR Meyer is an Equal Opportunity Employer, and your application will be considered without regard to any legally protected status under applicable local, state or federal law. All employment decisions are made based on relevant work-related background and experience. All offers of employment by CR Meyer are considered “at will” and are subject to CR Meyer’s Drug & Alcohol Policy & Program.

Job Type: Full-time