At ContactPoint360, we believe in thinking differently when it comes to customer experience. We are a global BPO, offering innovative contact centre solutions and have been in business for 15 years and counting! We lead with a focus on people first, and we know what it takes to recruit and hire the absolute best within our markets. We VALUE our employees by providing:
Please check out our video on YouTube. This video is designed to give you an idea of the type of culture we have created here at ContactPoint 360:
THE ROLE:
In this role, you will provide outbound and inbound service, both in customer care and our Collections with Care program for residential customers in the United States. This campaign runs Monday to Friday you would be required to work an 8.5-hour shift between the times of 7:30am MT – 6:00pm MT. We will provide training and ongoing coaching for our staff. Currently, you can make up to $16.00 an hour with additional incentives.
Responsibilities:
Qualifications:
Additional Work from Home Requirements below:
ContactPoint360 utilizes a Bring Your Own Computer (BYOC) model. Please review the below specifications to ensure you – and your technology – are ready to start your ContactPoint 360 journey! You will need a quiet place to work, free of distractions. A USB noise-canceling headset will also be required.
Technical Requirements:
Computing Minimum Specifications:
For Windows Systems:
Internet – Minimum Specifications:
In the event of technological issues, we also require all employees have a landline or mobile phone that they can utilize for communication and troubleshooting purposes.
If you are interested or have questions, please contact us!
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