Confidential Hiring for Senior Travel Agent Job at Sarasota, FL Full Time

Part-Time (2-3 days/week)

Our firm has been established, since 1995, and globally targets high-end corporate and leisure travel services, as well as event and meeting planning activities.

The Ideal candidate should possess:

• Prior travel agency or airline employment history
• SABRE reservation system-proficient
• Pleasant persona plus solid communication / organization skills (e.g., telephone and writing, with customer service focus)
• Ability to work effectively with others (e.g., teamwork)
• PC-proficient (e.g., Word, Excel)

Job Summary

We are looking for a friendly and reliable Travel Agent who is passionate about helping others have a stress-free experience when making travel plans. You will work with customers through phone calls and live chat platforms to discuss their destinations, transportation and lodging preferences, and if they need any recommendations on entertainment in their travel location. We work with both personal and business travel, and often promote special deals with our travel partners. Our ideal candidate has worked in the travel industry or customer service for at least one year, but we are willing to train the right person.

Duties and Responsibilities

• Discuss travel goals with customers, including lodging preferences and budget
• Compare complete and partial packages to find the best fit for the client
• Use travel software to book all aspects of the client’s trip, including travel insurance when necessary
• Record all transactions and provide the customer with appropriate receipts
• Handle customer complaints, travel issues, or refund requests

Requirements and Qualifications

• High school diploma or equivalent; degree in hospitality, tourism, or a related field a plus
• 1+ years’ experience in the travel industry preferred
• Strong working knowledge of computer reservations systems, GDS systems, and e-traveling
• Current knowledge of travel trends, both domestic and international
• Significant personal travel experience a plus
• Excellent communication and customer service skills
• SABRE reservations system experienced.

Click APPLY NOW to send your resume today!

Converse Premium Services LLC is an equal opportunity employer.

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