Confidential Hiring for Customer Care Representative Job at South Phoenix, AZ Full Time

We are looking for a charismatic and professional Customer Service Agent to join our team in Phoenix, AZ! A leading outdoor home servicing company is seeking eager and ambitious talent that is willing to learn new skills. No logistics training needed!

Coordinate and maintain all incoming warranty calls from clients; provide excellent customer service, and handle continuous interaction between agents, staff and work crew members while providing daily admistrative support.

Related specific responsibilities will include:

• Provide customer service via email and phone
• Dispatch work crews accordingly
• Maintain/update warranty spreadsheets and files
• Answer all customers’ questions and provide relevant information
• Bill, collect, and perform basic accouting duties for customer accounts
• Accurately complete entry of customer info/quote information
• Perform additional duties

Qualifications:

• Minimum 1 year of customer service experience or industry experience
• Minimum 6 months year of Excel and Word experience
• Bilingual in Spanish is a PLUS
• Dispatch experience is a PLUS
• Clerical experience is a PLUS
• Must be able to work independently with minimal supervision
• Detail oriented
• Exceptional customer service and interpersonal skills

#COR1

Job Type: Full-time

Pay: $19.00 – $22.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Dispatching: 1 year (Preferred)
• Customer service: 1 year (Required)
• Accounting: 1 year (Preferred)

Work Location: One location