Commonwealth of Massachusetts Hiring for Account Resolution Specialist Job at Southborough, MA Full Time

An environmental services organization is seeking to hire an Account Resolution Specialist. In this seat, you will be reporting directly to the AR Manager and will be responsible for multiple functions within the department such as cash applications, billing, credits & adjustments, and unapplied cash. The ideal candidate has the ability to use multiple ERP platforms, can manage and prioritize tasks in a high-volume environment, and has 2+ years of accounts receivable experience.

Responsibilities:

• Resolve customer accounts by making collections calls, examining payment terms, payment history and account notes to determine if collection letters need to be sent out on delinquent accounts.
• Review AR aging on assigned accounts and provide past due updates to management by performing reconciliations along with thorough explanations to customer’s account.
• Analyze all deductions/short pays and ensure all items have been addressed and/or resolved in a timely basis.
• Post customer payments by recording cash, checks, and credit card transactions.
• Verify validity of account discrepancies by obtaining and investigating information from portals, sales, trade promotions, customer service departments, and/or customers.
• Prepare, review and email monthly customer statements.
• Process daily billing ensuring the proper selling prices, freight charges and accessorial fees are included.
• Prepare research and obtain back up for the issuance of credit memos.
• Research chargeback claims.
• Review and provide potential credit memo/chargeback accruals to controller at month end.
• Other ad hoc duties as assigned.

Qualifications:

• Bachelor’s Degree required. Major in Accounting preferred.
• Proficiency with Microsoft Word, Excel, Access
• Working knowledge of an ERP system highly preferred

Job Type: Full-time

Pay: $20.00 – $25.00 per hour

Physical setting:

• Office

Schedule:

• Monday to Friday

Work Location: One location