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Software & Technology
CommonSpirit Health Hiring for Infrastructure Analyst Job at Bakersfield, CA Full Time
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Overview
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
- Applies tools, techniques and processes to track and log activities. Works Incidents & Requests to support the facilities in their region.
- Responsible for completing all tasks and associated documentation within committed timeframes, and
effectively communicating across teams. - Applies tools, techniques and processes to track and log activities.
- Identifies and resolves issues with systems, following agreed procedures. Uses software and tools to collect
agreed performance statistics.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed
within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job
responsibilities required of employees assigned to this job. Employees may be required to perform other duties as
assigned.
within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job
responsibilities required of employees assigned to this job. Employees may be required to perform other duties as
assigned.
Qualifications
-
Requires 2 or more years of technical voice operations experience with multiple PBX platforms.
- Cisco Call Manager
- Unity
- Nortel(preferred)
- Prefer experience in a healthcare or hospital/medical related industry.
- Strong analytical and problem-solving skills are required.
- Strong oral and written communication skills are required.
- Cisco/Nortel Certificates preferred.
- Understanding and comfort working on Telecom wiring, fax machines & dialing patterns.
- Ability to understand & desire to learn technology projects and concepts as they relate to Healthcare support.
- Ability to handle multiple tasks, set priorities, schedule and meet deadlines is required.
- Ability to work with ITIL Change Management when required.
- Proven abilities in problem management, process analysis and root cause analysis.
- Highly self-motivated, ability to complete assignments with limited supervision, and attentive to detail is required.
#LI-Remote
#LI-CHI
#missioncritical
Available Pay Transparency Information
$32.08 – $46.51 /hour
