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Accounting / Finance

College of Dupage Looking for Student Accounts Representative II (FT), CFRN33015AR at Glen Ellyn, IL  Full Time

Job Description

Student Accounts Representative II (FT), CFRN33015AR

Student Accounts Representative II (FT), CFRN33015AR
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:
Responsible for assisting in the collections, cash receipt processes, inquiries, and cashiering functions of the College, for student and non-student accounts in the Cashiers Office.

  • Serves as front-line person at the Cashier’s Office window, responding professionally and courteously to all inquiries from constituents, i.e. students, parents, and staff, through personal, electronic, and telephone communications.
  • Review, verify accuracy, and approve Perceptive Content revenue reports against Non-Accounts Receivable Deposits received from College departments, and follow-up on outstanding deposits to be submitted.
  • Create and maintain written procedures concerning cash handling, payment processing, and other cashiering functions.
  • Process daily payments received by the College for all accounts receivable invoices and miscellaneous billings, for student and non-student accounts.
  • Reconcile daily cash receipts by verifying cash, checks, wire, and credit card payments against data entered in Ellucian Colleague System.
  • Responsible for reviewing and approving petty cash requests in accordance with College policy; support Lead Cashiers and Banking Specialist with preparing petty cash reconciliation reports for replenishment of petty cash funds.
  • Responsible for collection and follow-up of all past due student accounts assigned prior to, during, or after graduation or withdrawal from the College.
  • Acts as a liaison between Accounts Receivable and internal departmental customers to ensure accurate and efficient student billing, processing non-accounts receivable deposits, posting miscellaneous fines and fees (i.e. police citations, library fines, admission fees), completion of tuition rebill requests, and handling of student account restrictions.
  • Responsible for communicating and monitoring student account balances and status of payment plan installments to students, and ensuring the accurate and timely posting of student account payments, refunds, waivers, balance transfers, and adjustments.
  • Accountable for the distribution of paper refund checks, including: student account refund checks, employee payroll checks, and employee reimbursement checks.
  • Assists students with understanding of College payment policies, payment plans, the drop for non-payment process, IRS Form 1098-T, 529 Plans, and account balances.
  • Other duties as assigned.

    • Qualifications:

    • Education
      • High School diploma or equivalent required.
      • Associate’s Degree or equivalent combination of education and experience preferred.
    • Experience
      • Two years of experience in student accounts, accounts receivable, cashiering, collections, or customer service field required.
      • Must be computer literate, with working knowledge of Windows.
      • Three years of combined experience in student accounts, accounts receivable, cashiering, collections, or customer service field preferred.
    • PC, telephone, ten key calculator, copy machine, and FAX machine.
    • Enclosed Cashier area.
    • This position requires a background check and a drug screen at the expense of the college.

      • Pay Grade:
      Classified 9 Hourly-Hiring Range: $19.00 – 20.00

      Competitive starting salaries are dependent on education and experience. College of DuPage also offers a generous benefits plan.

      College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.

      College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans’ status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.

      To apply, visit

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      • Job Title: College of Dupage Looking for Student Accounts Representative II (FT), CFRN33015AR at Glen Ellyn, IL 
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