Colgate University Hiring for Administrative Department Coordinator, Max A Shacknai Center for Outreach, Volunteerism, and E at Hamilton, NY Full Time

Job Category:

Support Staff

Position Title:

Administrative Department Coordinator, Max A. Shacknai Center for Outreach, Volunteerism, and Education (COVE) and Upstate Institute

Full Time/Part Time:

Full Time

Division:

Dean of the College

Department:

COVE

Wage/Salary Range:

$18.75 – $20.75

Department Statement:

The Max A. Shacknai Center for Outreach, Volunteerism and Education (COVE) fosters a commitment to social responsibility and community engagement among the Colgate community through mutually beneficial, community-centered partnerships. The Upstate Institute engages in these same partnerships from a community-based research perspective, and provides opportunities for the Colgate community to participate in a reciprocal transfer of knowledge with the region. The COVE supports campus-wide student volunteerism and outreach through student-led teams, and the Upstate Institute supports scholarly collaboration through faculty and student research. Together, these offices build and nurture engagement between the community and region in and out of the classroom.

Accountabilities:

Responsibilities include coordination of the daily operations of the department. Specific accountabilities include: greet visitors from the outer office desk and ensure reception area creates a welcoming environment; ensure efficient execution of administrative procedures and processes central to the department, especially transportation logistics to service sites; respond in a timely manner to requests for information and refer to other resources as appropriate; manage calendars, itineraries, contacts and correspondence of department; coordinate with vendors and service providers; assist with onboarding new employees; and maintain adequate office supplies and other material required for the operation of the department, which may include researching services and pricing, processing quotes, creating PO’s and requisitions and submitting for timely payment.
Maintain department records, research information, analyze data, prepare reports, edit and format documents and presentations, and produce standard reports.
Responsible for departmental communication to include: website maintenance, newsletters, posters, invitations, etc.
Responsible for all aspects of planning and execution of department events and functions, including travel arrangements.
Monitor departmental budgets and report on status, variances, and potential issues.
Responsible for building and/or room scheduling and service requests, as required.
Coordinate work and/or schedules of student or casual wage employees, as assigned, including processing web time entry.
May be responsible for the timely and efficient execution of special projects, additional activities, committees and other work unique to the department, division or function, as assigned.

Name:

Office Productivity

Description:

Demonstrated ability to effectively utilize all university productivity applications (e.g. MS Office, Concur, EMS, CMS, and Google) to include: collecting, updating, formatting and organizing moderately complex data such as sorts, filters, charts, pivot tables, all basic to intermediate level formulae, table of content formatting, mail merges, track changes and other similar features. Demonstrated ability to efficiently leverage standard office software to manage calendars, contacts and email correspondence for department staff.

Name:

Event Planning

Description:

Demonstrated ability to plan, manage, coordinate or oversee events requiring a high level of coordination and collaboration. Demonstrated ability to source and negotiate favorable contract terms and service delivery from vendors. Demonstrated ability to effectively produce and manage RSVP lists and special requests of participants. Demonstrated ability to communicate all aspects of planning events. Demonstrated ability to quickly, efficiently and inexpensively alter plans.

Name:

Travel Logistics

Description:

Demonstrated ability to effectively create travel plans involving multiple modes of transportation, destinations and lodging. Demonstrated ability to quickly, efficiently and inexpensively alter travel plans and itineraries. Demonstrated ability to consistently stay within university travel restrictions and guidelines.

Name:

Technical Data Systems

Description:

Demonstrated ability to utilize relevant data systems/software, e.g. Enterprise Resource Planning tool (Banner), Business Intelligence (Tableau). Demonstrated ability to enter, manipulate, query and export all data sets used in day-to-day situations. Demonstrated ability to use all day-to-day and core functionality of all relevant systems.

Name:

Administrative Procedures

Description:

Demonstrated mastery of commonly used Colgate and divisional/functional administrative policies and practices. Has knowledge sufficient to follow administrative procedures and processes that are most critical to the department. Has knowledge sufficient to train others on all core and common administrative procedures. Has knowledge sufficient to create desktop aids or guides in the execution of common administrative procedures and processes. Demonstrated ability to effectively pull together sensitive and moderately complex data and information into an organized and cohesive product.

Name:

Customer Service

Description:

Demonstrated ability to create welcoming and professional environment for guests. Demonstrated ability to use positive communications. Demonstrated ability to listen, respond effectively and follow up appropriately on administrative inquiries, while being mindful and attentive to feedback. Makes use of specialized knowledge to assist others in resolving problems. Identifies opportunities for improving customer service methods.

Name:

Domain-Specific Skills

Description:

As required by each department, employee may be required to have unique skills or knowledge relating to the student groups specific to that department. These skills should be consistently demonstrated by the employee.

Name:

Student Group Advising (All campus life, regardless of level)

Description:

Demonstrated expertise in student affairs and ability to influence students in making good decisions and working with groups and individuals. Demonstrated ability to develop and work within student leadership structure. Demonstrated expertise in designing and implementing student leadership opportunities for student leaders. Skills to train both students and staff in effective practices.

Name:

Program Management (non-department head)

Description:

Demonstrated expertise in program delivery, consistent with broader organizational guidelines and within the context of a small, private, residential, rural liberal arts college. Implements and troubleshoot on-site logistics. Ability to apply techniques of assessment to measure programmatic effectiveness. Connects intended outcomes, priorities and goals to divisional and institutional outcomes, priorities and goals.

Name:

Personal Accountability for Results

Description:

Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

Name:

Effective Communication

Description:

Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

Name:

Problem Solving and Decision Making

Description:

Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

Name:

Change Management

Description:

Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

Name:

Leadership and Teamwork

Description:

Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

Name:

Creativity and Innovation

Description:

Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

Name:

Diversity and Inclusion

Description:

Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

Name:

Sustainability

Description:

Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices.

Professional Experience/ Qualifications:

1-3 Years of direct or related experience is required.

Preferred Qualifications:

• Experience working with community-based organizations, nonprofit, foundation, or NGO’s is helpful for success in this role.
• Familiarity and/or direct experience with higher education setting is preferred, although not required.

Education:

• A minimum of an Associate’s degree is required, or a combination of education and experience from which comparable skills have been acquired.

Requisition Number:

2023S074Posting

Temporary:

No

Job Open Date:

10/03/2023

Open Until Filled:

Yes

EEO Statement:

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act:

CAMPUS CRIME REPORTING AND STATISTICS

The Department of Campus Safety will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at [email protected].