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Clement J. Zablocki VA Medical Center, Department of Veterans Affairs Looking for Program Support Assistant (OA) at Milwaukee, WI Full Time
Job Description
Duties
Duties Include:
- Provides general office support for the Nursing Service including clerical work through use of office automation systems, electronic mail, word processing, data base and spreadsheet software.
- Assisting in development of new or enhanced procedures and programs.
- Independently resolves office automation hardware and software problems.
- Maintains data bases to accurately reflect current status of organizational charts and employee staffing, as well as any applicable recruiting needs or proposals.
- Initiates appropriate documents to process new actions, renewals and cancellations.
- Processes employee gains, losses, inter-unit transfers and details.
- Collaborates with Human Resource staff on the processing of employee personnel actions, promotions, and retirements.
- Reviews outgoing correspondence for procedural and grammatical accuracy, attachments, dates, signature, complete address and correct destination.
- Prepares new or revised education materials, competency documents, position descriptions, functional statements, for employee orientation and continuing. Ensures timely preparation and filing of records/report for employees, individual unit competency folders and other requested material.
- Initiates, signs and follows up on completion of various types of work orders.
- Serving as Timekeeper, posting employee time and attendance and maintaining time and attendance reports.
- Maintains inventory and safe handling of office equipment and supplies.
- Schedules and coordinates interviews for prospective employees when multiple program managers are to be involved with the interview process.
Work Schedule: Monday-Friday 7:00am-3:30pm
Position Description Title/PD#: Program Support Assistant (OA)/PD10030A
Physical Requirements: The work is predominantly sedentary with extended periods of sitting while operating a computer. The work also involves the ability to bend, squat, reach, lift and carry light files, office supplies and medical records.
Requirements
Conditions of Employment
Conditions of Employment
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
You may qualify based on your experience and/or education as described below:
Specialized Experience: Must have at least (1) one full year of specialized experience equivalent to at least the next lower grade level (GS-4) in Federal service that equipped you with the particular knowledge, skills and abilities to perform successfully. Specialized experience includes: Working with computer programs including Microsoft Word, database programs and office equipment; Using proper grammar, spelling, capitalization, punctuation, format, medical terminology and clerical procedures in order to accurately type and proofread written materials; Working with filing systems, office operations, reference and manuals; Performing routine administrative/clerical work.
OR
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed a full 4-year course of study, above the high school level. (TRANSCRIPTS REQUIRED)
OR
Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond the second year of undergraduate level coursework. (TRANSCRIPTS REQUIRED)
Typing Proficiency: Must be able to type at least 40 words to minute.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at .
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: .If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Additional information
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM’s Career Transition Resources website which can be found at .
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee’s credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an .
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
Documents Accepted:
- Cover Letter
- License
- OF-306
- Other (1)
- Other (2)
- Resume
- SF-50/ Notification of Personnel Action
- Transcript
Documents Required:
- Resume
Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans’ Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans’ Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 12/12/2023 to receive consideration. To preview the questionnaire click .
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
Amber Penry
Amber Penry
Phone Email
Address Clement J Zablocki Veterans Administration Medical Center
5000 West National Avenue
Milwaukee, WI 53295
US
5000 West National Avenue
Milwaukee, WI 53295
US
Next steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The United States Government does not discriminate in employment on the
basis of race, color, religion, sex (including pregnancy and gender
identity), national origin, political affiliation, sexual orientation,
marital status, disability, genetic information, age, membership in an
employee organization, retaliation, parental status, military service,
or other non-merit factor.
