Field IT Specialist – HBG Tech
The Field Tech Specialist is a multi-faceted role focusing on support, implementation, adoption, and usage of technology throughout HBG Manufacturing, Supply, and Connect facilities. Since few facilities have a full-time Tech resource, this mobile position serves as a day-to-day point of contact for all things related to technology, visiting as many as 10 facilities/locations twice a month. You will interact with Team Members at the facilities, vendors, Team members at the home office including Tech team members and product owners, to ensure optimal rollout and support of our technology solutions and communicate needs for new products.
In addition to technical acumen, you must prove proficient in relationship development. A critical element of this role is to develop partnerships with team members at the facility from managers to those on the front line. The role includes duties such as technical engineer, helping with hardware configuration/troubleshooting, and support analyst, assisting with basic computing (e.g., printers, PCs, general tech support).
***This role does require 100% travel to various facilities and will be stationed in Alabama near the town of Addison***
Key Focuses of this Opportunity: You will be a key player in helping with modernization efforts, particularly around plant infrastructure, and in developing our enterprise solutions, such as Oracle ERP, Vantage, etc.
Responsibilities:
· Be a day-to-day point of contact across several HBG facilities for all things related to technology.
Requirements:
Preferred Skills:
· Ability to translate stakeholder requirements into basic objectives for development, as well as to simplify technical complexities for Business Units and end users.
· Ability to travel 100%, preferably living in an area where 8 to 10 HBG facilities can be reached within reasonable driving time.
· Ability to travel by air to remote facilities outside of driving distance as needed for extended coverage opportunities
BENEFITS
401(K), including 100% company match of the first 4%
Medical, dental, and vision plans, with prescription coverage
Paid time-off days and holidays
Wellness programs
On-site restaurant and on-site fitness facility (At Home Office only)
TeamShare quarterly bonuses
Job Type: Full-time
Benefits:
Schedule:
Supplemental Pay:
Experience:
Work Location: On the road
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