City of Longmont Colorado Hiring for OPERATIONS SUPPORT SPECIALIST at Longmont, CO  Full Time

20230310 Operations Support Specialist

CLOSING DATE: Open Until Filled
APPLY ONLINE AT LONGMONTCOLORADO.GOV/JOBS

Department: Public Works & Engineering
Division: Streets & Drainage Operations

Hiring Range: $32.04 – $35.60/hour
Mon.-Fri. 7AM to 3:30 PM in winter months, on-call & nights/weekends required.
Mon.-Thur. 6AM to 4:30PM in summer months, on-call & nights/weekends required.
Regular Full-time with Benefits
Benefits include: Medical, Dental, Vision, Flex Spending, Defined Benefit Pension
Plan, 401(a) Money Purchase Plan, Life & Survivor, Term Life & AD&D, Long Term
Disability, Bereavement, Jury & Witness Duty, FMLA, Military Leave, Sick,
Vacation, Holiday pay, EAP, Tuition Assistance.

Other benefits: Optional, employee elected, voluntary benefits are available.

Open Until Filled positions may close without advance notice. To be considered, please
apply as soon as possible.

Definition:
Performs duties and helps with planning in direct collaboration with supervisors for specific
Operations programs (utilities, streets, parks, sanitation) and particularly those that have
regulatory compliance requirements or that require conformance with significant internal
benchmarks.

Principal Duties:
Operations Support Specialists are expected to work in a self-directed manner, assist with
identifying Division work priorities, and provide training and leadership to other staff on tasks

and projects. Tasks and project leadership require active and independent learning skills, and
the ability to conduct written and electronic (e.g., internet) technology reviews, review
construction records and documents, and effectively troubleshoot problems. Employee must
also demonstrate effective collaboration skills with other employees to address shared work
assignments and to facilitate sharing and acting upon critical information. Although this is not a
core supervisory position, Operations Support Specialist is a lead worker role that may
occasionally assist with some supervisory tasks on routine work such as contractor management,
employee assignments, and employee scheduling.
The following are examples of these advanced level responsibilities:

Non-Technical

* Service Oriented, Positive Attitude, Helpful
* Trustworthy, Adheres to Ethics & Regulations
* Collaborative, Team Oriented, Interacts Respectfully
* Productive, Takes Initiative, Meets Deadlines, Achieves Results
* Safe & Manages Risks to Minimize Incidents
* Work independently and provide leadership on projects in areas such as backflow
prevention program, meters, bridge and street maintenance, utility maintenance, water
quality, procedure development, treatment, sanitation routes, etc.
* Train maintenance and/or operations staff on assigned areas of expertise.
* Lead other less-experienced staff and assist supervisors with making daily or special
project work assignments to other workgroup employees
* Collaborate with vendors and contractors to plan, document, and implement requested
services.
* Build effective working relationships with co-workers, and communicate and collaborate
with contractors, vendors and customers
* Work with staff in other Divisions to deliver shared work or to complete cross-Division
work assignments.
* Anticipate possible problems and consequences of situations and make decisions or take
necessary steps to solve problems.
* Adhere to applicable standards, protocols and operating plans.
* Demonstrate a general curiosity about job, and conduct research and technology
reviews, and share information.
* Complete assigned tasks with quality and address important details.
* Success in demonstrating the above non-technical skills requires Employees to live by
the City’s thirteen cultural attributes in all aspects of their jobs:
o Treats Others with Respect & Dignity
o Embodies and Models Honesty & Integrity
o Embodies a Spirit of Service and Sense of Pride
o Creates/Promotes a Work Environment Where it is Enjoyable to Come to Work
o Engages in Frequent, Meaningful & Direct Communication; Closes all Loops
o Holds Self and Others Accountable

o Fosters Creativity & Innovation
o Fosters Opportunities for Authentic Team Work
o Encourages and Supports Decision Making & Taking Action
o Supports Work Life Balance
o Acknowledges & Appreciates Each Employee’s Significance
o Recognizes & Supports Leadership Skills and Qualities Among All
o Supports Employee Development & Training

Technical

* Administer, oversee program(s) as assigned. Examples include: backflow prevention,
road sign assessments, condition assessment and asset management, work management
system development, bridge inspections, water quality projects, waterway assessments
and maintenance, solid waste collections and routing, safety, employee training in
program areas, and so forth
* Perform and manage program tasks related to regulatory compliance requirements such
as spill prevention, sanitary survey overflow reporting, distribution system flushing, sign
reflectivity assessments, etc.
* Maintain and use databases for recording and retrieving information on service
connections, work/maintenance history or equipment performance.
* Update and help develop work management systems
* Organize, plan and lead medium to large maintenance projects.
* Compose correspondence and help communicate to customers
* Oversee contract work for small capital or maintenance projects
* Oversee and inspect contractors work.
* Develop written procedures, checklists and instructions for training purposes and use by
other employees to complete work
* Provide other work groups, divisions and department’s information related to programs
or assigned projects. Act as a liaison, technical resource and field investigator to help
field engineers or the engineering division with capital work.
* Respond to service calls, including emergency on-on call shifts as necessary, within the
established timeframe
* Respond to requests and inquiries from customers
* Operate snow plows and liquid de-icer trucks while performing snow and ice removal.
* Assist supervisors in identifying and addressing work priorities and support work unit
planning functions
* Perform research and troubleshoot technical and operation problems
* Assist with regular operations work as needed within the limits of the physical abilities
defined for this job.
* Assist with routine operations as needed.

Working Environment:
Standard office equipment including, but not limited to, personal computer and associated
hardware and software, telephone, mobile phone, auto dialer, copier, calculator, and fax.
Experience with a variety of tools is required including, but not limited to: saws, hammers, drills,
shovels, wrenches, grinders, pipe/pavement cutters, welding equipment, pneumatic and
hydraulic tools, metal lathe, respirators and air monitoring equipment and pressure washers.
Power equipment experience is required including, but not limited to: fork-lifts, tractors, dump
trucks, power boats, power mowers, belt press, and pumps. Variety of heavy equipment such as
backhoes, front-end loaders, air compressors, cranes, jet trucks, and dump trucks, as assigned.
Required to work outside in all types of weather conditions.

Qualifications:
Four years of experience in a labor trades job with additional experience in water/sewer/storm
utility regulations, water quality, streets maintenance, GIS, or similar. An Associate’s degree in
distribution, collection, water or wastewater operations, environmental sciences, or related
technical studies is preferred. The candidate for this position must be able to meet the physical
requirements necessary to do the job.
Special
Qualifications: Qualifications can be met by fulfilling one of the following three
alternatives depending on core assignment (streets, utilities or sanitation)

Possession of a Colorado Class B Water or Wastewater Operator’s Certificate (depending on
assignment) or the ability to obtain within two testing cycles from the date of hire.

Or

Possession of Association of Boards of Certification (ABC) – Level II Plant Maintenance
Technologist Certification.

Or

Possession of Colorado Class IV Distribution or Collection Certification or meter technician
certification/certificate of completion for fluid measurement, weights and measures course work
and Backflow Prevention tester and surveyor certification or ability to obtain within two testing
cycles.

Or

Possession of Traffic Control Supervisor Certification, Road Scholar II Certification. (completion of
specific course work with the National Highway Institute’s Pavement Preservation Series and the
Concrete Pavement Preservation Series can be substituted for some Road Scholar courses) and
NHI Safety Inspection of in-service Bridges Certificate, or ability to obtain/complete all within one
year.

Or
Possession of one or more of the following Solid Waste of North America (SWANA) Certifications.
SWANA is recognized by numerous states as the standard for solid waste employees. Being
SWANA Certified enhances your resume and distinguishes you as a leader in your profession.
Certification empowers you with the latest information, creates networking opportunities with
fellow professionals, and identifies you as an asset to the industry.

Certification Disciplines
* Composting Programs
* Construction & Demolition Management
* HHW & CESQG Collection Operations
* Integrated SW Systems Management
* Recycling Systems
* Collection Systems
* Transfer Stations

All employees classified in this job description must possess a valid Colorado Driver’s License.

Some employees may be required to have a Class “B” Colorado CDL within six months of
employment if they are assigned to an area requiring handling of equipment requiring such
certification.

Employees working primarily with street, distribution and/or collection operations must have a
Class “B” Colorado CDL with “N” Tanker endorsement within six months of employment.

We’re committed to building a team that reflects the diversity of the communities we serve. The
City may consider an equivalent combination of knowledge, skills, education, and experience to
meet minimum qualifications, and encourages all candidates to apply and help us achieve our
goal of creating an inclusive and equitable workplace.

Selection

The selection process will include complete job description review, personal interview, physical
abilities testing, background investigation, criminal background check, and substance screening.

DEADLINE: Open Until Filled

Online application (required) must be successfully submitted. This position is Open Until
Filled. The online application process is available for this position on our website at
www.longmontcolorado.gov/jobs. Resumes are not accepted in lieu of the City Application.
For more information, call (303) 651-8609.

The City of Longmont offers Equal Opportunity for employment to all qualified applicants. It is the policy of the City
of Longmont not to discriminate on the basis of race, color, religion, creed, national origin, sex, sexual orientation,
age, ancestry, veteran status, or disability unless related to a bona fide occupational requirement. If you need special
assistance in the selection process, please contact the Human Resources Department in advance to make
arrangements.

AN EQUAL OPPORTUNITY EMPLOYER

ALL CITY OF LONGMONT FACILITIES ARE SMOKE FREE