City of Longmont Colorado Hiring for COMMUNICATIONS SPECIALIST – DISPATCH at Longmont, CO  Full Time

20230281 Communications Specialist/911 Emergency Dispatcher

CLOSING DATE: Open Until Filled
APPLY ONLINE AT LONGMONTCOLORADO.GOV/JOBS
Department: Public Safety
Division: Communications

Hiring Range: $28.22 – $31.36/hour
Regular Full-time with Benefits
40 hours per week
Requires working varied shifts including evenings, nights, weekends & holidays.
Regular Full-time with Benefits
Benefits include: Medical, Dental, Vision, Flex Spending, Defined Benefit Pension Plan,
401(a) Money Purchase Plan, Life & Survivor, Term Life & AD&D, Long Term Disability,
Bereavement, Jury & Witness Duty, FMLA, Military Leave, Sick, Vacation, Holiday pay,
EAP, Tuition Assistance.

Other benefits: Optional, employee elected, voluntary benefits are available.

Definition: Under the general supervision of the Communications Center Manager or a Shift
Supervisor, receive and respond to 911 emergency and non-emergency calls for assistance from
the public.

Behavior Characteristics: Service Attitude, Team Attitude, Common Sense, Empathetic,
Take Ownership and Have Fun!

Principal Duties: Receive emergency and non-emergency calls from the public requesting
police, fire or ambulance assistance; determine nature and location of emergency, level of
assistance needed, priority of response, and dispatch emergency units as necessary and in
accordance with established procedures. Enter call information into a computer-aided dispatch
system. Enter, update and retrieve information from computerized local, state and national
crime information networks relating to wanted persons, stolen property, vehicle registration,
stolen vehicles, and other information. Perform emergency medical dispatch when necessary per
established EMD procedures.

Working Environment:
Work is performed in a highly isolated and secured area with restricted movement. Requires
working varied shifts including evenings, nights, weekends & holidays. Work involves extended
periods of sitting while working closely with others with occasional periods working alone.
Requires the operation of specialized communications equipment including radios, emergency
operations computer equipment, and early warning systems including a variety of software.
Requires the ability to listen, communicate, and speak clearly enough to be understood on a
radio & telephone; the ability to perform repetitive motion at a keyboard/console on an
intermittent basis for 4-5 hours/shift; skill in making effective decisions under stressful
conditions, performing multiple tasks simultaneously, and remaining calm during emergency
situations. Must be able to exercise good judgment, make sound decisions, read maps and

perform duties on varied shifts. Requires demonstrated ability to read and understand the
English language.

Qualifications:
Any combination of education and experience equivalent to completion of the twelfth grade
plus two years of work experience involving public contact, preferably involving telephone or
dispatch experience. Special
Qualifications: Keyboarding skills of 35 wpm minimum. Bilingual
English/Spanish skills are preferred. Ability to obtain, will train, within 6 months of hire,
certifications in Emergency Medical Dispatching, CBI computer operation and CPR. Applicant
must be at least 21 years of age.

Selection
The selection process will include complete job description review, oral boards, integrity
interview, computerized skills testing, background investigation, criminal background check,
substance screening and fingerprinting.

DEADLINE: Open Until Filled
An ONLINE APPLICATION is required. This job is Open Until Filled. The online application
process is available for this position on our website at www.longmontcolorado.gov/jobs.
Resumes will be accepted in lieu of the full City Application; however, they must be submitted
via the City application site for consideration. For more information, call (303) 651-8609.

The City of Longmont offers Equal Opportunity for employment to all qualified applicants. It is the policy of the City
of Longmont not to discriminate on the basis of race, color, religion, creed, national origin, sex, sexual orientation,
age, ancestry, veteran status, or disability unless related to a bona fide occupational requirement. If you need special
assistance in the selection process, please contact the Human Resources Department in advance to make
arrangements.

AN EQUAL OPPORTUNITY EMPLOYER

ALL CITY OF LONGMONT FACILITIES ARE SMOKE FREE