JOB ANNOUNCEMENT
Principal Operation Analyst
Chicago Police Department
(CPD)
NUMBER OF VACANT POSITION(S): One (13)
Under general supervision, the class performs administrative and office management support functions for a city manager or supervises clerical and administrative office operations; and performs related duties as required.
ESSENTIAL DUTIES
* Meets with managers to identify the scope of problems and define the objectives of studies
* Evaluates complex business and operational systems and draft detailed flow charts and models to assess current work methods and processes
* Interfaces with senior leadership, program managers, and external stakeholders to identify, evaluate, and define opportunities for improved efficiency, cost-savings, and process improvements
* Develop work plans and data collection processes for achieving study objectives
* Designs in-depth survey questionnaires, scannable data collection forms, and/or web-based data collection systems and uses statistical analyses to evaluate collected survey data
* Coordinates and oversees professional analysts in the conduct of operations studies
* Researches techniques, methods, and processes to obtain information on specific areas under review
* Develops and oversees the maintenance of databases used to collect and report on information gathered
* Constructs complex mathematical models and uses computer applications to evaluate data
* Writes, reviews, and edits reports and manuals documenting study results and recommending changes to improve operations
* Develop and presents new or revised processes, procedures, and work standards to managers
* Develop performance measurements for new or modified programs and procedures
* Monitors and documents changes to ensure their effectiveness and recommends modifications as necessary
* Works with managers and consultants in program implementation
* Designs computer applications to automate manual processes, as required
* Defines specifications for consultants responsible for designing programs that will replace manual operations
* Facilitates training for staff to ensure strategic work plans are developed according to established guidelines
NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.
Standard work hours and days: 9AM TO 5PM
Location/address of the position: 3510 S. MICHIGAN (PUBLIC SAFETY HEADQUARTERS)
Budgeted rate if Special Rate position: $80,472.00
(Shift May Vary due to Operation)
THIS POSITION IS IN THE CAREER SERVICE
MINIMUM QUALIFICATIONS
Education, Training, and Experience
* Graduation from an accredited college or university with a Master’s degree plus two years of work experience in operations analysis, project management, strategic planning, program auditing, or business management consulting OR a Bachelor’s degree plus three years of work experience in operations analysis, project management, strategic planning, program auditing or business management consulting or an equivalent combination of education, training and experience provided the minimum degree requirement is met.
Preference will be given to candidates possessing the following:
SELECTION REQUIREMENTS: This position requires applicants to successfully pass a skills assessment test as part of the interview. The interviewed candidate(s) who possess the qualifications best suited to fulfill the position’s responsibilities will be selected.
VETERANS PREFERENCE NOTE: The City of Chicago offers Veterans Preference to both current, active military personnel AND military personnel who have served in the Armed Forces of the United States and have received an honorable or general discharge. Eligible candidates must have at least six months of active duty documented. In order to receive the veteran’s preference, candidates need to indicate whether or not they are a veteran by answering “yes” or “no” to the question on the online application that asks, “Are you currently serving on active duty for at least six months in the Armed Forces of the United States OR have you served in the Armed Forces of the United States on active duty for at least six months and received an honorable or general discharge?” In addition, you must attach documentation to verify your military service. For veterans, you must attach a copy of your DD214 to your online application which includes character of service status OR a letter from the United States Veterans Administration on official stationery stating dates of service and character of service. For active military personnel, you must attach a letter from your Commanding Officer on official stationery verifying your active duty, length of service, and character of service in the Armed Forces of the United States AND a copy of your military ID to your online application. Failure to answer the question and attach the required documentation will result in you not being considered for the Veterans Preference.
Evaluation: Your initial evaluation will be based on information provided on the application form and documents submitted with the application. Applications must be submitted by the individual applicant. No second-party applicants will be accepted.
Residency Requirement: All employees of the City of Chicago must be actual residents of the city as outlined in 2-152-050 of the City of Chicago Municipal Code. Proof of residency will be required.
If you would like to request a reasonable accommodation due to disability or pregnancy in order to participate in the application process, please contact the City of Chicago Department of Human Resources at 312-744-4976 or . Please be prepared to provide information in support of your reasonable accommodation request.
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.
The City of Chicago is an Equal Opportunity and Military Friendly Employer.
City of Chicago Department of Human Resources
Brandon Johnson, Mayor Sandra Blakemore, Commissioner
Please note, all positions with the City of Chicago close promptly at 11:59pm C.D.T. Applications for this position will be accepted until 11:59p.m. C.D.T. on March 12, 2024. No exceptions will be made.
The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer
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