US-PA-Wellsboro
Job ID: 2022-2015
Type: Full-Time
Category: Information Technology
Wellsboro
Overview
At C&N we have a mission to take care of our customers to be the only bank they need. The qualified Desktop Support Technician is responsible for supporting and maintaining desktop computer systems and peripherals. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment while ensuring optimal workstation performance. The position will also troubleshoot problem areas and provide end user training and assistance where required.
Responsibilities
1. Supports Desktop Environment.
2. Maintains calls in the Helpdesk software package.
3. Completes setup of all new PC’s, Laptops, Thin clients, branch scanners, receipt printers.
4. Backs up desktop computer images, software media, and software licenses.
5. Performs monthly Patch Management.
6. Performs duties related to maintaining Business Continuity Site.
7. Training and Education – Completes all assigned training as established in a timely manner, including compliance, certification & licensure, and other developmental requirements.
8. Customer Service – Exemplifies C&N Customer Service Standards.
PM18
Qualifications
Education: High school diploma or general education degree (GED)
and
Experience: 1-2 years of previous related experience and/or training in a related field.
OR: Equivalent combination of education and experience.
Recommended Certifications: Network + or Microsoft Related Certification.
Special Requirements: Travel required to various locations.
Skills:
PI202037865
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