Champlain College Looking for Director of Financial Aid Full Time

Director of Financial Aid

Champlain
College, in partnership with the national search firm, Scott Healy & Associates, invites applications and nominations for the position of Director
of Financial Aid. Champlain College seeks a dynamic, knowledgeable, and experienced professional to serve in this important role.
The Director is responsible for the day-to-day management and operation of the Office of Financial Aid, with special emphasis on customer
service and the efficient use of technology. The incumbent will take the lead in implementing policies and procedures which support the
goals and objectives of the office, the Enrollment Management Division, and the College. The Director is responsible for managing the
financial aid module of Ellucian Colleague and the financial aid workflow and documentation in Image Now. The incumbent will assist with the
preparation of all external and internal financial aid reporting, the yearly audits, and ensuring that the College remains compliant with
all federal, state and institutional regulations and policies. The Director supervises and trains the staff in the Office of Financial Aid
and works closely with other offices throughout the College.

Responsibilities:

Lead and manage
daily office operations and customer service:

• Administer federal, state and institutional financial aid programs
  including scholarships, grants, federal work-study and loans. Direct the review, awarding and disbursement of financial aid to traditional
  and online students.
• Collaborate with the other leaders to develop, plan and implement awarding models in order to meet enrollment,
  revenue and departmental goals and objectives.
• Coordinate with Advancement to award endowed scholarships.
• Manages
  Financial Aid Office and College financial aid budget
• Serve as primary liaison for financial aid to internal and external
  agencies

Maintain compliance with federal, state, and institutional regulations and procedures:

• Responsible for the development and maintenance of the office’s policy and procedure manual to ensure that the College remains compliant
  with all regulations and to ensure the office procedures are student-centric and provide the highest level of customer service.
• Partner with the leadership to develop new strategies to help families better understand their aid offers and keep all marketing
  materials compliant with federal regulations.
• Complete the filing of federal reports, including the FISAP and yearly audits.
• Maintain expert knowledge of all federal, state and institutional regulations by following all changes, reading necessary publications
  and attending conferences and webinars.
• Serve as a liaison to the undergraduate admissions team in providing service to prospective
  new students, serve on appeal committee for financial aid reviews and satisfactory academic progress. 
• Represent the office
  and the College at internal and external events.
• Create a service-oriented environment committed to supporting students by
  providing high-quality financial aid counseling and support.
• Collaborate with internal offices and external partners to deliver
  financial aid services to students.

Primary technology manager for Office of Financial Aid, supporting multiple
systems, integrity and reporting:

• Manage the Ellucian Colleague financial aid module including implementation of
  system enhancements, maintenance of auto-packager, annual system set-up, rule writing, testing and data integrity.
• Manage the Image
  Now document imaging process and workflow for the Office of Financial Aid.
• Enhance service to students and staff through continuous
  evaluation and improvement of Colleague and Image Now processes and procedures.
• Manage the College’s Net Price Calculator,
  including annual updates.

Staff supervision and training:

• Train and cross train staff members in
  various areas of financial aid; including eligibility, awarding, verification, loan processing, SAP, special conditions, and the
  administration of all federal programs.
• Responsible for ensuring that all staff follow the office’s policies and procedures.
• Manage, mentor and supervise team members including direct reports, including managing and assigning workload, maintaining work
  schedules, and performance management around goal setting and evaluations.
• Responsible for mentoring and creating professional
  development opportunities for the staff in order to provide them with progressive experience in the financial aid industry.
• Recruit, interview, and hire staff.

Qualifications:

• Related experience in a College
  or University setting, including supervisory and managerial experience.
• Knowledge and understanding of Family Educational Rights
  and Privacy Act (FERPA) regulations.
• Bachelor’s degree.
• Knowledge of Title IV Federal Student Aid regulations and ability
  to analyze a variety of financial aid operations regarding program compliance and system support.
• Expertise with U.S. Department of
  Education Systems (COD; NSLDS; EDconnect; SAIG).
• Strong database skills, including advanced experience with Excel.
• Excellent interpersonal, technical, and training skills.
• Demonstrated commitment to student service.
• Ability to manage
  constant change and multiple priorities.
• The successful completion of a criminal background check is required as a condition of
  employment.

About Champlain College:

Champlain College, founded in 1878, is a small,
not-for-profit, private college overlooking Lake Champlain and Burlington, Vermont, with additional campuses in Montreal, Canada, and
Dublin, Ireland. Our career-driven approach to higher education prepares students for their professional life from their very first
semester.

Champlain’s multidimensional approach pairs in-depth career learning with our renowned Core curriculum (designed to
cultivate important habits of mind) and built-in financial literacy and career positioning program—providing a comprehensive
educational experience unmatched in higher education.

About Burlington, Vermont:

Burlington, Vermontsitson Lake Champlain between the Green
and Adirondack Mountains, and the scenic city of is the perfect place to learn, work, and play. Here in Vermont’s largest city, endless
sophisticated pleasures come wrapped in a human-scaled urban landscape whose safe, clean, and friendly atmosphere makes everyone feel
welcome.

Radiating from downtown’s pedestrian mall are shops of all kinds and the restaurants at the center of Vermont’s heralded
food movement, which serve their creative cuisine against a constant backdrop of concerts, cultural events, art shows, street fairs, and
other exciting happenings for all ages. You’ll find business and arts communities extending invitations to book fairs, film festivals,
writers conferences and symposiums such as the Burlington Business Association Summit.

As the birthplace of socially responsible
business icons like Seventh Generation, the Magic Hat Brewing Company, and Ben & Jerry’s, Burlington has an entrepreneurial tradition of
social activism, volunteerism, and environmental stewardship that reflects the community’s deeply held belief in public service and
sustainability.

Noted as one of the nation’s most beautiful and remarkable places, Burlington has won more accolades in the last few
years than most receive in a lifetime, including: America’s Healthiest City, A Top-25 Small City for Art, The #1 Happiest Small City, and
The #1 Place to Raise a Family.

Application and Nomination Process:

All correspondence relating to the
position of Director of Financial Aid at Champlain College should be directed in confidence to the
College’s executive search consultant:

Jamie Marcus, Vice President

Scott Healy &
Associates

[email protected]

A complete application should include the following:

1. Cover
Letter outlining your interest and qualifications for the position;

2. Updated CV;

3. Three (3) professional references with
contact information, title, institutional affiliation, email address and direct phone numbers. (No references will be contacted without
written permission from the candidate.)

Applications received by November 24, 2023 will receive priority
consideration. The search will remain open until the position is filled.

Champlain College does not discriminate on the basis of
race, creed, color, national origin, place of birth, ancestry, religion, age, sexual orientation, sex, gender identity, veteran or military
service status, HIV -positive status, qualified disability, or on the basis of any other status protected by law, and does not discriminate
in the administration of its education and admission policies, scholarship and loan programs, employment practices or co-curricular and
other College-administered programs. Champlain College will make reasonable accommodations for otherwise qualified students, applicants for
admission or employment, or employees. Please contact the People Center at 802.651.5800 with questions concerning the hiring process or
future employment at Champlain College, or if auxiliary aids or services are needed to apply for employment at Champlain College.

Champlain College is committed to fostering an inclusive and diverse community. Recognizing that diversity is both a reflection of
our world and a source of rich education, Champlain strives to be diverse and inclusive in ways that reflect the world in which we live and
work. All members of the Champlain community are valued as individuals.