Certified Refrigeration & Mechanical, LLC – Coolsys Hiring for Billing Representative Job at Wisconsin Rapids, WI Full Time

JOB SUMMARY: This position is responsible for generating accurate invoices and presenting to customers in a timely, efficient manner. Solve problems effectively through research and communications with various departments within the organization. Provide clerical support by filing, running reports, maintaining proper documentation and file maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Reviews service work orders in Dynamics and Billing Admin Review Tool for completeness and accuracy to produce invoices in accordance with customer contracts and requirements.
* Researches discrepancies and communicates with managers to acquire proper documentation to complete billing process.
* Manually enters cost/billing adjustments when data is missing, incorrect, or changes are requested by approving Service Manager.
* Communicates daily with Service Managers, Technicians and Customer Account Specialists for clarification of parts, hours, rates, special forms, etc.
* Reviews preliminary invoice batches for accuracy, verify against edit lists, and post daily in Dynamics.
* Processes credit and credit/rebills as requested.
* Prints and submits final invoices to customer per the preferred method of delivery (mail, email, online entry).
* Serves as biller for other areas during absences.
* Submits quote, NTE increases, and status updates into 3rd party online systems.
* Pulls historical invoice data for managers or customers.
* Perform other duties as assigned.

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES:

* Excellent organization and communication skills.
* Ability to multi-task effectively.
* Ability to interact with all levels of management in various departments.
* Solid knowledge of billing, payroll, and payable procedures in order to provide accurate instructions to others in accordance with the established practices.
* Ability to organize and prioritize your own work schedule and the work schedules of others on short-term basis.
* Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy.
* Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, clearly, and quickly.
* Some travel to other branch locations.

COMPUTER SOFTWARE KNOWLEDGE:

* Solid working knowledge of use of the Microsoft suite of applications (Word, Excel, etc.).
* Knowledge of use of Dynamics preferred.

EDUCATION, EXPERIENCE AND/OR LICENSES:

* High school diploma or equivalent.
* 1 – 2 years of billing experience.

Job Type: Full-time

Pay: $16.00 – $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Wisconsin Rapids, WI: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location