Canyon Ranch Hiring for PC Technician Information Technology Job at Lenox, MA Full Time

Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

Responsibilities

PC Technician is primarily responsible for installing and maintaining all hardware and software for all on-property personal computers, handheld devices, and printers.

Equipment Support: Installs, maintains, troubleshoots and repairs all PC equipment, telecom equipment, software and peripherals.

Software Application Support: Provides application support to users including Book4time, HSI, Microsoft Office, and other business applications.

Help Desk: Share in Help Desk phone duty; open tickets in tracking system; resolve where possible, escalate when necessary.

User Account Administration: Administers additions, modifications, and terminations of user accounts including rights for all systems. Responsible for maintenance and verification of Anti-Virus software and configuration and setup of business applications on user workstations.

Excellent benefits include health, dental, and vision insurance plans; life insurance and short-term|long-term disability programs; paid vacation, sick leave, and holidays; free health club membership with access to 60 fitness classes, variety of lectures and workshops and 55% off services.

Qualifications

Must have prior knowledge of position/industry (3-5 years previous experience in same or related field).

Schedule: Sunday- Thursday 8-5

Broad knowledge of state-of-the-art technology, multi-level computer systems, applications, and/or equipment. Excellent communication skills in both written and verbal forms, including proper phone etiquette. Ability to communicate technical information to non-technical personnel. Strong organizational skills and ability to work effectively in a fast-paced environment.

Job Type: Full-time

Pay: $20.00 – $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Ability to commute/relocate:

• Lenox, MA 01240: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location