Caledonia Veterinary Clinic Hiring for Customer Service Representative Job at Caledonia, MN Full Time

Job Summary:

Our receptionists are the first point of contact for all of our clients in both our large and small practices. Receptionists are responsible for answering calls, scheduling appointments, and assisting clients with first line triage.

Duties/Responsibilities:

§ Answer calls

§ Assist clients in our lobby including payment processing

§ Prepare travels sheets for patients’ appointments

§ Stock inventory in the retail areas of the clinic

§ Complete and file regulatory paperwork

§ Collect samples for testing

§ Support client ordering on the Large Animal online store

§ Support Large Animal technician in a backup capacity

§ Maintain facilities including lobby and retail areas

§ Other duties as assigned

Required Skills/Abilities:

· Strong customer service skills

· Compassion for animals

· Excellent communication skills

· Team player

· Ability to work in a fast-paced environment

· Hard-working

· Willing to have fun!

Education and Experience:

· High school diploma or equivalent.

· Experience with Microsoft Office program and general computer skills

· Previous experience in a clinic environment preferred

Physical Requirements:

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift up to 50 pounds at times.

Other Requirements:

Available to work weekend on-call Rotation (once every 4 weeks)

About Caledonia Veterinary Clinic:

Caledonia Veterinary Clinic was established in 1961 and has been providing veterinary care to the community ever since. We are a both a large and small animal veterinary clinic, and on a daily basis treat cattle, horses, dogs and cats. We also see llamas, goats, sheep, pigs, rabbits, ferrets, guinea pigs and most other pocket pets. We pride ourselves on providing quality and compassionate veterinary care to all of our patients, and on educating our clients so that they can keep their pets and herds healthy.

Job Type: Full-time

Pay: $14.00 – $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Caledonia, MN 55921: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location