Boston Consulting Group Hiring for HR Business Partner (Director) – Enterprise Services at Boston, MA  Full Time

The Enterprise Services organization was set up in 2022 to provide resilient, scalable and cost-competitive services to BCGers around the world. It includes a range of business-critical services including Global Finance Operations, Procurement & Payables, Travel, Meetings & Events, Case Team Services, ClientView, Real Estate, Executive Support Services, and Business Insights and Analytics; supported by transversal expertise in our product portfolios and excellence functions.

Reporting to the HR Senior Director for Enterprise Services based in Europe, this highly dynamic and relationship-oriented role has four primary focuses:

1. Shaping and implementing the people strategy: Partnering with Enterprise Services senior leadership (predominantly Executive & Senior Directors) to interpret how the ES people strategy is most effectively applied across each of the Service Lines, nuancing as appropriate. Leading the execution of the ES people strategy in each Service Line to ultimately improve the service experience for ES’s internal clients, increase efficiency, drive greater agility & speed for future growth, and deliver greater resilience of core business activities.
2. Leading Talent Management & Development: Designing and operationalizing innovative programs that drive talent development and deployment. Collaborating with Service Line leaders (and their direct reports) and L&D & Comms to provide and communicate a framework of vibrant and effective development opportunities and compelling career path options. Facilitating the annual talent review cycles for multiple service lines.
3. Advising on Organizational Design and Change: Providing counsel to Service Line leaders on the features of an optimal org design to deliver their goals and considerations relating to location, seniority, job design, spans, layers, controls etc. Guiding leadership on how to transition from the current org design to the proposed version in a way that is compliant with the spirit & letter of labour law and BCG policy, including equal opportunity best practice. Inputting to the planning of organizational change plans.
4. Facilitating Resource Planning: Supporting Service Line leaders to define their annual resource plan within the GS growth parameters and low-cost location strategy, optimizing levers to increase market penetration and operational efficiency whilst managing risk. Tracking the resource plan execution and managing the associated governance.

YOU’RE GOOD AT
Additionally, you will:

• Provide thought partnership and guidance for leaders on organizational design, location decisions, career pathing and capability-building, in line with the Enterprise Services people strategy.
• Facilitate the annual performance development, talent management and compensation review cycles for multiple service lines.
• Undertake the analysis, interpretation and communication of employee engagement survey outcomes and contribution to the creation of related action plans.
• Act as a catalyst for change; guides and influences organizational design, development and change management solutions. Leads the implementation of organizational change from a people perspective, collaborating closely with our Communications lead.
• Use analytics & trend analysis to help shape HR strategies to support business objectives.
• Develop robust talent management plans to attract, retain, develop and engage talent in critical roles and ensure strong succession plans.
• Partner with senior leadership to create a culture of positivity, innovation and service-orientation for Enterprise Services colleagues.
• Stay closely connected with GS recruiting teams to ensure that the ES resource plan is executed efficiently to equip the organization with first-class talent within the required parameters.

YOU BRING (EXPERIENCE & QUALIFICATIONS)
Required:
Experience

• A strong track record of success driving people strategy in a consensus-driven, intellectually intense and matrix-structured environment.
• Several years of experience in a global role, reporting to a leader located in a different region. Experience of team-working with colleagues from different parts of the world, demonstrating cultural sensitivity and an ability to develop relationships in a virtual context.
• Strong academic background

Skills

• Strong interpersonal and relationship management skills. Effective at building trust & credibility with senior leaders and influencing in high-stakes scenarios.
• Analytical skills with ability to use data to draw insights, form narratives, and to prioritize and influence decisions. Strong Excel skills required.
• Structured thinking and the intellectual capability to translate ideas into a coherent proposal. Advanced slide-writing skills essential in order to lay out strategic initiatives in an innovative, compelling and highly polished manner.
• Clear, concise verbal communication skills, with absolutely fluency in English. Excellent presentation skills, both in person and in a virtual setting.
• Excellent interpersonal and stakeholder management skills, coupled with skills & drive to progress initiatives with minimal oversight.
• Ability to handle competing priorities with flexibility, whilst maintaining strategic alignment.
• Ability to lead projects in a timely manner whilst keeping stakeholders engaged & informed.
• Excellent coaching and facilitation skills, with experience of leading workshops and presenting to senior leadership.

Approach

• A positive, pragmatic and solution-oriented approach, with a high degree of professionalism.
• Ability to use experience and judgment to make decisions that may be based on partial information.
• A sense of humour and an appetite to be part of a friendly, committed and progressive HR team.

Preferred:

• Consulting experience in the BCG People & Organization practice or success in a highly strategic HRBP role.
• Experience of living & working in Asia or Europe, and of working in a second language.
• Workday super-user and a keen adopter of new technology.
• Professional qualification in HR and a formal coaching certification.

YOU’LL WORK WITH
BCG’s HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees-from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.

The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.