Beverly Hospital, A member of Beth Israel Lahey Health System Hiring for Emergency Room Access Representative-2nd and 3rd shift Job at Beverly, MA Full Time

Position Summary:

Under the direction of the Director, Manager and/or Supervisor of Patient Access Services, performs functions which include greeting the patients, assisting family members of patients, paging security, registering and scheduling patients, performing data entry of charges (in certain areas), verifying insurances for eligibility and benefits, and obtaining authorizations or pre-certifications, when needed. Includes the collection and/or notification of any out-of-pocket payments the patient may owe for insurance co-payments or deposits for the services rendered, if applicable. Provides exceptional customer service to all. Is friendly, caring, courteous, and professional. Is a liaison to the patient, family member, and to the services/departments at the hospital or clinic. Greeting; registration; insurance verification; facility copay collection; printing/obtaining requisitions for patients that present without an order; and general customer service

• Administrative Support
• Coordinate/facilitates daily administrative departmental activity
• Assures copay collection
• Addresses patient and provider inquiries – Phone/Fax/Email
• Registers and enters patient orders for Radiology and Laboratory Services
• Assists with departmental administrative support – supply ordering, copying, etc.
• 1-2 years’ experience in a healthcare setting, preferably in registration.
• Typing speed 50WPM, CRT experience, medical terminology.
• Third party payor knowledge and insurance background required.
• Excellent Customer Service Skills.

Education:

High School Diploma or GED

Job Types: Full-time, Part-time

Pay: $18.50 – $24.90 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Loan repayment program
• Opportunities for advancement
• Paid time off
• Prescription drug insurance
• Profit sharing
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Rotating weekends

Work setting:

• Clinic
• Inpatient
• In-person

Ability to commute/relocate:

• Beverly, MA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location